Unknown. Advisory opinion
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/register/2022/10/26/2022-23264·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
--- schema: federal-register doc_type: fedreg source_file: FR-2022-10-26.xml --- 87 206 Wednesday, October 26, 2022 Contents Agency Health Agency for Healthcare Research and Quality NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals, 64795-64797 2022-23334 Agency Agency for International Development NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Internal Customer Service Survey, 64754 2022-23232 Agriculture Agriculture Department See Food Safety and Inspection Service See Forest Service American American Battle Monuments Commission NOTICES Performance Review Board Membership, 64758-64759 2022-23336 Consumer Financial Protection Bureau of Consumer Financial Protection RULES Fair Credit Reporting:
Facially False Data, 64689-64693 2022-23264 NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals, 64775-64776 2022-23330 2022-23331 Children Children and Families Administration NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Monitoring and Compliance for Office of Refugee Resettlement Care Provider Facilities, 64797-64801 2022-23341 2022-23342 Tribal Maternal, Infant, and Early Childhood Home Visiting Program Guidance for Submitting Reports to the Secretary, 64801-64802 2022-23337 Civil Rights Civil Rights Commission NOTICES Meetings:
Arizona Advisory Committee, 64761-64762 2022-23256 Arkansas Advisory Committee, 64760 2022-23253 Connecticut Advisory Committee, 64759 2022-23255 Georgia Advisory Committee to the U.S. Commission on Civil Rights, 64759 2022-23252 Iowa Advisory Committee, 64762 2022-23257 Kentucky Advisory Committee to the U.S. Commission on Civil Rights, 64760 2022-23254 South Carolina Advisory Committee, 64760-64761 2022-23259 Texas Advisory Committee, 64761 2022-23258 Coast Guard Coast Guard RULES Special Local Regulations:
Marine Events within the Seventh Coast Guard District, 64700 2022-23249 Commerce Commerce Department See Industry and Security Bureau See International Trade Administration See National Oceanic and Atmospheric Administration Comptroller Comptroller of the Currency NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Annual Stress Test Rule, 64841-64842 2022-23246 Defense Department Defense Department See Navy Department NOTICES Agency Information Collection Activities;
Proposals, Submissions, and Approvals, 64777-64778 2022-23237 Charter Amendments, Establishments, Renewals and Terminations: Defense Advisory Committee on Diversity and Inclusion, 64778-64779 2022-23328 Meetings: Board of Regents, Uniformed Services University of the Health Sciences, 64778 2022-23325 Defense Advisory Committee for the Prevention of Sexual Misconduct, 64777 2022-23313 Defense Health Board, 64776-64777 2022-23250 Education Department Education Department See National Assessment Governing Board Energy Department Energy Department See Federal Energy Regulatory Commission RULES Energy Conservation Program:
Test Procedure for Electric Motors, 64689 C1-2022-21891 NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Weatherization Assistance Program, 64782-64783 2022-23240 Environmental Protection Environmental Protection Agency RULES Improvements for Heavy-Duty Engine and Vehicle Test Procedures, and other Technical Amendments, 64864-64866 C2-2021-05306 NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: National Emission Standards for Hazardous Air Pollutants for Paints and Allied Products Manufacturing Area Source Category, 64788-64789 2022-23347 Federal Aviation Federal Aviation Administration RULES Airspace Designations and Reporting Points:
Emmonak, AK, 64697-64698 2022-22782 Sitka, AK, 64699-64700 2022-22781 Vicinity of Watertown, SD, 64695-64697 2022-22780 Airworthiness Directives: The Boeing Company Airplanes, 64693-64695 2022-23366 PROPOSED RULES Airspace Designations and Reporting Points: Chicago, IL, 64737-64749 2022-22779 Airworthiness Directives: Alexander Schleicher GmbH and Co. Segelflugzeugbau Gliders, 64734-64737 2022-22698 Federal Communications Federal Communications Commission PROPOSED RULES Permit Non-Geostationary Orbit Fixed-Satellite Service (Space-to-Earth) Operations in the 17.3-17.8 GHz Band, 64750-64753 2022-22814 Federal Energy Federal Energy Regulatory Commission NOTICES Application:
Georgia Power Co., 64785-64786 2022-23278 Scott Sanicki, 64787-64788 2022-23291 Combined Filings, 64783-64785 2022-23290 2022-23292 Environmental Assessments; Availability, etc.: Columbia Gas Transmission, LLC; Proposed Coco B Wells Replacement Project, 64786-64787 2022-23296 Initial Market-Based Rate Filings Including Requests for Blanket Section 204 Authorizations: Pleasant Hill Solar, LLC, 64788 2022-23297 Watlington Solar, LLC, 64783-64784 2022-23279 Federal Mediation Federal Mediation and Conciliation Service NOTICES Succession Plan, 64789 2022-23223 Federal Motor Federal Motor Carrier Safety Administration NOTICES Exemption Application:
Hours of Service; United Parcel Service, Inc., 64837-64840 2022-23312 Meetings: Women of Trucking Advisory Board, 64840-64841 2022-23318 Federal Trade Federal Trade Commission NOTICES Partial Rule Exemption for Gilbarco, Inc., 64789-64791 2022-23288 Proposed Consent Agreement: Tractor Supply Company and Orscheln Farm and Home LLC, 64791-64795 2022-23245 Fish Fish and Wildlife Service RULES Endangered and Threatened Wildlife and Plants: Threatened Species Status for Emperor Penguin with Section 4(d) Rule, 64700-64720 2022-23164 Food Safety Food Safety and Inspection Service NOTICES Agency Information Collection Activities;
Proposals, Submissions, and Approvals: Permit to Obtain Specimens of Condemned or Other Inedible Materials from Official Establishments, 64755-64757 2022-23266 Specified Risk Materials, 64754-64755 2022-23265 Forest Forest Service NOTICES Meetings: Hood-Willamette Resource Advisory Committee, 64758 2022-23221 Northeast Oregon Forests Resource Advisory Committee, 64757 2022-23222 Health and Human Health and Human Services Department See Agency for Healthcare Research and Quality See Children and Families Administration See National Institutes of Health See Substance Abuse and Mental Health Services Administration NOTICES Interest Rate on Overdue Debts, 64802-64803 2022-23308 Homeland Homeland Security Department See Coast Guard See U.S.
Customs and Border Protection Housing Housing and Urban Development Department NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Housing Choice Voucher Program and Tribal HUD-VA Supportive Housing Program, 64811-64813 2022-23357 Requests for Nominations: Manufactured Housing Consensus Committee, 64809-64811 2022-23307 Industry Industry and Security Bureau NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals:
License Exemptions and Exclusions, 64762-64763 2022-23315 Interior Interior Department See Fish and Wildlife Service See Land Management Bureau NOTICES Meetings: Exxon Valdez Oil Spill Public Advisory Committee, 64813-64814 2022-23310 Internal Revenue Internal Revenue Service NOTICES Quarterly Publication of Individuals, Who Have Chosen to Expatriate, 64842-64852 2022-23233 International Trade Adm International Trade Administration NOTICES Antidumping or Countervailing Duty Investigations, Orders, or Reviews:
Polyethylene Terephthalate Film, Sheet, and Strip (PET Film) from Taiwan, 64763-64764 2022-23320 Rescission of Antidumping and Countervailing Duty Administrative Reviews, 64764-64765 2022-23263 International Trade Com International Trade Commission NOTICES Investigations; Determinations, Modifications, and Rulings, etc.: Certain Universal Golf Club Shaft and Golf Club Head Connection Adaptors, Certain Components Thereof, and Products Containing the Same, 64815-64816 2022-23243 Labor Department Labor Department See Wage and Hour Division Land Land Management Bureau NOTICES Environmental Impact Statements;
Availability, etc.: Monument Resource Management Plan, Idaho; Cedar Fields Proposed Resource Management Plan Amendment, 64814-64815 2022-23241 Assesment National Assessment Governing Board NOTICES Meetings: National Assessment Governing Board, 64780-64782 2022-23323 National Credit National Credit Union Administration NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals, 64816-64818 2022-23267 2022-23268 National Institute National Institutes of Health NOTICES Meetings:
Advisory Committee to the Director, 64803 2022-23229 Center for Scientific Review, 64803 2022-23228 2022-23270 National Institute of Allergy and Infectious Diseases, 64804 2022-23272 National Institute on Drug Abuse, 64803-64804 2022-23271 National Oceanic National Oceanic and Atmospheric Administration RULES Atlantic Highly Migratory Species: Atlantic Bluefin Tuna Fisheries; Closure of the General Category October through November Fishery for 2022, 64720-64722 2022-23300 Fisheries of the Exclusive Economic Zone off Alaska:
Pollock in Statistical Area 620 in the Gulf of Alaska, 64723 2022-23244 Fisheries of the Northeastern United States: Atlantic Herring Fishery; Adjustment to the 2022 Specifications, 64722-64723 2022-23304 PROPOSED RULES Takes of Marine Mammals Incidental to Specified Activities: Ocean Wind 1 Wind Energy Facility Offshore of New Jersey, 64868-65009 2022-23200 NOTICES Endangered and Threatened Species: Take of Anadromous Fish, 64772-64773 2022-23242 Meetings: Mid-Atlantic Fishery Management Council, 64766, 64772 2022-23332 2022-23333 U.
S. Integrated Ocean Observing System Advisory Committee, 64773-64774 2022-23299 Taking or Importing of Marine Mammals: Floating Dry Dock Project at Naval Base San Diego in San Diego, CA, 64766-64772 2022-23311 National Science National Science Foundation NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals, 64818 2022-23305 Meetings: Advisory Committee for Polar Programs, 64818-64819 2022-23235 Navy Navy Department NOTICES Agency Information Collection Activities;
Proposals, Submissions, and Approvals, 64779-64780 2022-23236 Meetings: Board of Visitors of Marine Corps University, 64779 2022-23251 Postal Regulatory Postal Regulatory Commission NOTICES New Postal Products, 64819-64820 2022-23224 2022-23287 Postal Service Postal Service NOTICES Product Change: Priority Mail and First-Class Package Service Negotiated Service Agreement, 64820 2022-23324 Priority Mail Express, Priority Mail, First-Class Package Service, and Parcel Select Service Negotiated Service Agreement, 64820-64821 2022-23317 2022-23319 2022-23321 Presidential Documents Presidential Documents PROCLAMATIONS Special Observances:
United Nations Day (Proc. 10481), 64683-64684 2022-23432 EXECUTIVE ORDERS Nicaragua; Taking Additional Steps To Address National Emergency (EO 14088), 64685-64687 2022-23433 Science Technology Science and Technology Policy Office NOTICES Request for Information: Clinical Research Infrastructure and Emergency Clinical Trials, 64821-64824 2022-23110 Securities Securities and Exchange Commission NOTICES Self-Regulatory Organizations; Proposed Rule Changes: ICE Clear Europe, Ltd., 64828-64830 2022-23234 New York Stock Exchange LLC, 64831-64833 2022-23239 NYSE Arca, Inc., 64830-64831 2022-23238 The Options Clearing Corp., 64824-64828 2022-23230 Small Business Small Business Administration PROPOSED RULES Affiliation and Lending Criteria for the SBA Business Loan Programs, 64724-64734 2022-23167 NOTICES Disaster Declaration:
Virginia, 64833-64834 2022-23273 State Department State Department NOTICES Culturally Significant Objects Imported for Exhibition: Bill Brandt Henry Moore, 64834-64835 2022-23248 Meetings: United States-Peru Trade Environmental Affairs Council, Environmental Cooperation Commission, Sub-Committee on Forest Sector Governance, 64834 2022-23303 Substance Substance Abuse and Mental Health Services Administration NOTICES Fiscal Year 2023 Funding Opportunity, 64804-64805 2022-23274 Surface Transportation Surface Transportation Board NOTICES Report:
Alternatives to Uniform Railroad Costing System, 64835 2022-23322 Trade Representative Trade Representative, Office of United States NOTICES Application: Inclusion on the Binational Panels Roster under the United States-Mexico-Canada Agreement, 64835-64837 2022-23261 Transportation Department Transportation Department See Federal Aviation Administration See Federal Motor Carrier Safety Administration Treasury Treasury Department See Comptroller of the Currency See Internal Revenue Service NOTICES Agency Information Collection Activities;
Proposals, Submissions, and Approvals, 64852-64860 2022-23301 2022-23302 2022-23309 Customs U.S. Customs and Border Protection NOTICES Agency Information Collection Activities; Proposals, Submissions, and Approvals: Application-Permit-Special License Unlading-Lading-Overtime Services, 64806-64807 2022-23294 Country of Origin Marking Requirements for Containers or Holders, 64808-64809 2022-23285 Customs and Border Protection Recordkeeping Requirements, 64805-64806 2022-23293 Delivery Ticket, 64809 2022-23289 Holders or Containers Which Enter the United States Duty Free, 64807-64808 2022-23295 Veteran Affairs Veterans Affairs Department NOTICES Agency Information Collection Activities;
Proposals, Submissions, and Approvals: VA-Guaranteed Home Loan Cash-out Refinance Loan Comparison Disclosure, 64860-64861 2022-23227 Wage Wage and Hour Division PROPOSED RULES Employee or Independent Contractor Classification under the Fair Labor Standards Act, 64749 2022-23314 Separate Parts In This Issue Part II Environmental Protection Agency, 64864-64866 C2-2021-05306 Part III Commerce Department, National Oceanic and Atmospheric Administration, 64868-65009 2022-23200 Reader Aids Consult the Reader Aids section at the end of this issue for phone numbers, online resources, finding aids, and notice of recently enacted public laws.
To subscribe to the Federal Register Table of Contents electronic mailing list, go to https://public.govdelivery.com/accounts/USGPOOFR/subscriber/new, enter your e-mail address, then follow the instructions to join, leave, or manage your subscription. 87 206 Wednesday, October 26, 2022 Rules and Regulations DEPARTMENT OF ENERGY 10 CFR Parts 429 and 431 [EERE-2020-BT-TP-0011] RIN 1904-AE62 Energy Conservation Program: Test Procedure for Electric Motors Correction In rule document 2022-21891, appearing on pages 63588 through 63660 in the issue of Wednesday, October 19, 2022, make the following correction: § 431.12 [Corrected] In § 431.12, on page 63655, in the second column, remove the first definition of *IEC Design HY* by removing lines eleven through twenty-five. [FR Doc.
C1-2022-21891 Filed 10-25-22; 8:45 am] BILLING CODE 0099-10-D BUREAU OF CONSUMER FINANCIAL PROTECTION 12 CFR Part 1022 Fair Credit Reporting; Facially False Data AGENCY: Bureau of Consumer Financial Protection. ACTION: Advisory opinion. SUMMARY: The Consumer Financial Protection Bureau (Bureau) is issuing this advisory opinion to highlight that a consumer reporting agency that does not implement reasonable internal controls to prevent the inclusion of facially false data, including logically inconsistent information, in consumer reports it prepares is not using reasonable procedures to assure maximum possible accuracy under section 607(b) of the Fair Credit Reporting Act (FCRA).
DATES: This advisory opinion is effective on October 26, 2022. FOR FURTHER INFORMATION CONTACT: Ilana Waxman, Senior Counsel, Tyler Sines or Jason Grimes, Counsels, Office of Supervision Policy at
(202)435-7700 or *https://reginquiries.consumerfinance.gov/.* If you require this document in an alternative electronic format, please contact *CFPB_Accessibility@cfpb.gov.* SUPPLEMENTARY INFORMATION: The Bureau is issuing this advisory opinion through the procedures for its Advisory Opinions Policy. 1 Refer to those procedures for more information. 1 85 FR 77987 (Dec. 3, 2020). I. Advisory Opinion A. Background Accuracy in consumer reports is of vital importance to the consumer reporting system, particularly as consumer reports play an increasingly central role in the lives of American consumers. Consumer reporting agencies collect and assemble credit, public record, and other consumer information into consumer reports. 2 Creditors, insurers, landlords, employers, and others use the information in these reports to make eligibility determinations and other decisions that can have a significant impact on consumers. For example, creditors use information in consumer reports to determine whether, and on what terms, to extend credit to a particular consumer, while landlords and employers use background screening reports in deciding whether to rent to prospective tenants and hire employees, respectively. 2 *See* 15 U.S.C. 1681a(d) (defining “consumer report”). Inaccurate, derogatory information in consumer reports can have significant adverse impacts on consumers. For example, inaccurate, derogatory information in consumer reports can lead to higher interest rates, ineligibility for promotional offers, or otherwise less favorable credit terms for affected consumers. This in turn may cost consumers hundreds or thousands of dollars in additional interest. Even worse, inaccurate, derogatory information in consumer reports could lead lenders to deny a consumer credit entirely, making it difficult or impossible for that consumer to obtain a mortgage, auto loan, student loan, or other credit. Any of these consequences can be devastating for a consumer's financial well-being and life. Inaccurate, derogatory information in consumer reports can also harm the businesses that use such reports by leading them to make unsupported decisions. Consumer report accuracy depends on the various parties to the consumer reporting system, including: the three nationwide consumer reporting agencies (Equifax, Experian, and TransUnion); other consumer reporting agencies, such as background screening companies; entities such as creditors who furnish information to consumer reporting agencies ( *i.e.,* furnishers); and public record repositories. While any of these parties may introduce inaccurate information into the consumer reporting process, a consumer reporting agency is uniquely positioned to identify certain obvious inaccuracies and implement policies, procedures, and systems to keep them off of consumer reports. In some cases, such as when certain account or other information fields on consumer reports are logically inconsistent with other fields of information, a consumer reporting agency can detect the logical inconsistencies and prevent the inaccurate information from being included in consumer reports it generates, thereby avoiding the consumer harm to individual consumers that can result from reporting such inaccurate information. Inaccuracy in consumer reports is a long-standing issue that remains a problem today. Pursuant to its obligations under the Fair and Accurate Credit Transactions
(FACT)Act 3 to conduct a study of consumer report accuracy and completeness, the Federal Trade Commission in 2012 published a report finding, among other things, that one in five consumers who participated in the study had an error on at least one of their three nationwide credit reports. 4 Another more recent study, published in 2021, found that over 34% of consumers surveyed were able to identify at least one error in their credit reports. 5 3 Fair and Accurate Credit Transactions Act of 2003, Public Law 108-159, sec. 319, 117 Stat. 1952 (2003). 4 *See* Fed. Trade Comm'n, *Report to Congress Under Section 319 of the Fair and Accurate Credit Transactions Act of 2003,* at 64 (Dec. 2012), *https://www.ftc.gov/sites/default/files/documents/reports/section-319-fair-and-accurate-credit-transactions-act-2003-fifth-interim-federal-trade-commission/130211factareport.pdf.* 5 *See* Syed Ejaz, Consumer Reports, *A Broken System: How the Credit Reporting System Fails Consumers and What to Do About It* 4 (June 10, 2021), *https://advocacy.consumerreports.org/wp-content/uploads/2021/06/A-Broken-System-How-the-Credit-Reporting-System-Fails-Consumers-and-What-to-Do-About-It.pdf.* Consumer complaints submitted to the Bureau continue to reflect significant consumer concern about inaccuracies in consumer reports. Complaints about “incorrect information on your report” have represented the largest share of credit or consumer reporting complaints submitted to the Bureau each year for at least the last six years. 6 In 2021 alone, companies responded to more than 157,000 such complaints, representing a majority (53%) of credit or consumer reporting complaint responses that year. 7 6 *See* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 20 (Mar. 2022), *https://files.consumerfinance.gov/f/documents/cfpb_2021-consumer-response-annual-report_2022-03.pdf;* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 22 (Mar. 2021), *https://files.consumerfinance.gov/f/documents/cfpb_2020-consumer-response-annual-report_03-2021.pdf;* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 19 (Mar. 2020), *https://files.consumerfinance.gov/f/documents/cfpb_consumer-response-annual-report_2019.pdf;* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 19 (Mar. 2019), *https://files.consumerfinance.gov/f/documents/cfpb_consumer-response-annual-report_2018.pdf;* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 13 (Mar. 2018), *https://files.consumerfinance.gov/f/documents/cfpb_consumer-response-annual-report_2017.pdf;* Consumer Fin. Prot. Bureau, *Consumer Response Annual Report,* at 18 (Mar. 2017), *https://files.consumerfinance.gov/f/documents/201703_cfpb_Consumer-Response-Annual-Report-2016.PDF.* 7 *See* Consumer Fin. Prot. Bureau, Consumer Response Annual Report, at 20 (Mar. 2022), *https://files.consumerfinance.gov/f/documents/cfpb_2021-consumer-response-annual-report_2022-03.pdf* for more in-depth analyses. Moreover, the Bureau continues to see accuracy issues at furnishers and consumer reporting agencies through its supervisory activities. For example, the Bureau noted in its Spring 2022 Supervisory Highlights that many furnishers lacked “reasonable written policies and procedures regarding the accuracy and integrity of the information relating to consumers.” 8 In its Summer 2021 Supervisory Highlights, the Bureau explained that some consumer reporting agencies lacked adequate procedures for assuring maximum possible accuracy of consumer reports when they “continued to include information in consumer reports that was provided by unreliable furnishers.” 9 8 *See* Consumer Fin. Prot. Bureau, *Spring 2022 Supervisory Highlights,* at 10 (May 2022), *https://files.consumerfinance.gov/f/documents/cfpb_supervisory-highlights_issue-26_2022-04.pdf.* 9 *See* Consumer Fin. Prot. Bureau, *Summer 2021 Supervisory Highlights,* at 7 (Jun. 2021), *https://files.consumerfinance.gov/f/documents/cfpb_supervisory-highlights_issue-24_2021-06.pdf.* The Bureau also continues to find accuracy issues in the consumer reporting context through its enforcement activities. For example, the Bureau has brought enforcement actions against consumer reporting agencies whose inadequate “name-only matching” led to reports with inaccurate derogatory criminal and public records information on consumers. 10 The Bureau also has brought enforcement actions against furnishers who furnish information with inherent logical inconsistencies, such as furnishing an increasing “original loan amount” over time, where that field should not change. 11 10 Consent Order at ¶¶ 8-29, *In re Gen. Inf. Svcs. Inc.,* 2015-0028 (Oct. 29, 2015), *https://files.consumerfinance.gov/f/201510_cfpb_consent-order_general-information-service-inc.pdf;* Complaint at ¶¶ 5-11, *Consumer Fin. Prot. Bureau* v. *Sterling Infosys., Inc.,* No. 1:19-cv-10824 (S.D.N.Y. Nov. 22, 2019), *https://www.consumerfinance.gov/enforcement/actions/sterling-infosystems-inc/.* 11 Consent Order at ¶ 41, *In re Hyundai Capital Am.,* 2022-CFPB-0005 (July 26, 2022), *https://files.consumerfinance.gov/f/documents/cfpb_hyundai-capital-america_consent-order_2022-07.pdf.* The FCRA regulates consumer reporting. 12 The statute was designed to ensure that “consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information.” 13 In interpreting the statute, Federal courts likewise highlight the importance of data accuracy. The FCRA was enacted “to protect consumers from the transmission of inaccurate information about them and to establish credit reporting practices that utilize accurate, relevant, and current information in a confidential and responsible manner.” 14 Because of the importance of consumer report accuracy to businesses and consumers, the structure of the FCRA creates interrelated legal standards and requirements to support the policy goal of accurate credit reporting. Among these is the requirement that, when preparing a consumer report, consumer reporting agencies “shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.” 15 12 *See* 15 U.S.C. 1681-1681x. 13 15 U.S.C. 1681(b). 14 *Guimond* v. *Trans Union Credit Info.,* 45 F.3d 1329, 1333 (9th Cir.1995) (citations omitted); *see also* S. Rep. No. 91-517, at 1
(1969)(explaining that the FCRA was intended to “prevent consumers from being unjustly damaged because of inaccurate or arbitrary information in a credit report”). 15 15 U.S.C. 1681e(b). Inaccuracies in consumer reports can, in part, be attributed to consumer reporting agencies failing to maintain reasonable procedures, such as business rules, to prevent the inclusion of facially false data, including logical inconsistencies relating to consumer data and/or the status or other information associated with consumer accounts, when preparing consumer reports. Courts have recognized that in “certain instances, inaccurate credit reports by themselves can fairly be read as evidencing unreasonable procedures[.]” 16 The Bureau is issuing this advisory opinion to highlight that the legal requirement to follow reasonable procedures to assure maximum possible accuracy of the information concerning the individuals about whom the reports relate includes, but is not limited to, procedures to screen for and eliminate logical inconsistencies to avoid including facially false data in consumer reports. 16 *Stewart* v. *Credit Bureau, Inc.,* 734 F.2d 47, 52 (D.C. Cir. 1984). There are many logical inconsistencies that could result in inaccurate, facially false data being included on consumer reports in violation of section 607(b). The following is a non-exhaustive list of examples of some of the types of logical inconsistencies that reasonable procedures to assure maximum possible accuracy would screen for and eliminate: Inconsistent Account Information or Statuses A consumer reporting agency's policies and procedures should be sufficient to detect tradelines with account statuses or codes that are plainly inconsistent with other information reported for that same account, such that, if included in a consumer report, at least one item of information therein would necessarily be inaccurate. Such inconsistencies may include: • An account whose status is paid in full, and thus has no balance due but nevertheless reflects a balance due; 17 17 *Cf.* Consent Order at ¶ 20, *In re Santander Consumer USA Inc.,* 2022-BCFP-0027 (Dec. 20, 2020) (“Respondent also reported in approximately 250,000 instances that accounts had a current balance and simultaneously furnished contradictory information, such as also furnishing information indicating that the accounts were paid in full.”), *https://files.consumerfinance.gov/f/documents/cfpb_santander-consumer-usa-inc_consent-order_2020-12.pdf.* The Santander consent order, along with other CFPB consent orders cited herein, relate to furnisher obligations under section 623 of the FCRA, but the underlying logical inconsistencies involved, as described herein, are illustrative examples of the types of inconsistencies that a credit reporting agency's reasonable policies and procedures to assure maximum possible accuracy should be designed to detect. • An account that reflects an “Original Loan Amount” that increases over time, an impossibility by definition; 18 and 18 *Cf.* Consent Order at ¶ 41, *In re Hyundai Capital Am.,* 2022-CFPB-0005 (July 26, 2022) (“After furnishing the correct original loan amount (a field that should not change), Respondent furnished increased amounts for the “original loan amount,” making it appear that a consumer had taken out a larger loan than they had actually taken out.”), *https://files.consumerfinance.gov/f/documents/cfpb_hyundai-capital-america_consent-order_2022-07.pdf.* • Derogatory information being reported on an account, although that derogatory information predates an earlier report that did not include the derogatory information. 19 19 *Bryant* v. *TRW, Inc.,* 487 F. Supp. 1234, 1242 (E.D. Mich. 1980) (refusing to set aside a jury verdict finding that a consumer reporting agency failed to follow reasonable procedures under FCRA section 607(b) for failing to detect inconsistencies between a September report containing derogatory information and an earlier May report on which such information did not appear even though at least one of the derogatory items predated the May report). A consumer reporting agency's policies and procedures should further identify and prevent illogical reporting of a Date of First Delinquency in connection with an account. 20 Section 605(a) of the FCRA identifies categories of information that cannot be included in a consumer report after a certain amount of time. 21 For example, a consumer reporting agency may not include on a consumer report accounts placed for collection or charged to profit and loss that antedate the report by more than seven years and 180 days. 22 This provision enables consumers to move beyond their past and rebuild their credit following a delinquency. The Date of First Delinquency provided by a furnisher must reflect the month and year on which the delinquency being reported commenced. 23 When accurate, that date corresponds with the start of the time period that, once elapsed, precludes the delinquency from remaining on a consumer report under FCRA section 605(a). A Date of First Delinquency that is more recent than the start of a delinquency may lead a report user to believe a consumer had financial difficulty more recently than is the case. Similarly, a Date of First Delinquency reflected on a report where a consumer is not in fact delinquent could cause a user to inaccurately believe that the consumer is delinquent. Examples of an illogical Date of First Delinquency may include: 20 The Date of First Delinquency herein refers to the date furnished to a credit reporting agency by a furnisher that purportedly reflects the month and year on which the delinquency being reported in connection with a consumer's account commenced. 21 15 U.S.C. 1681c(a). 22 15 U.S.C. 1681c(a)(4), (c). 23 15 U.S.C. 1681s-2(a)(5)(A). Under the FCRA, furnishers must report a Date of First Delinquency within 90 days of furnishing information regarding delinquent accounts being placed for collection, charged to profit or loss, or subjected to any similar action. *Id.* • A Date of First Delinquency reported for an account whose records reflect no delinquency, such as through activity reflecting a current account (complete history of timely payments, $0 amount overdue) or through a current account status code; 24 24 *Cf.* Consent Order at ¶ 36, *In re Hyundai Capital Am.,* 2022-CFPB-0005 (July 26, 2022) (“Respondent furnished account data showing that the consumer account was current, such as reporting $0 amount overdue or full payments made timely each month, but then also furnished a [Date of First Delinquency], a field that inaccurately indicated that the account was in an ongoing delinquency.”); Consent Order at ¶ 17, *In re Santander Consumer USA Inc.,* 2020-BCFP-0027 (Dec. 20, 2020) (alleging Santander violated FCRA § 623(a)(1)(A) by inaccurately furnishing “internally inconsistent” data, including reporting “[Date of First Delinquencies] for accounts that were current, paid in full (and not delinquent immediately beforehand), or previously delinquent but subsequently became current”). • A Date of First Delinquency that post-dates a charge-off date; and • A Date of First Delinquency, or date of last payment, that predates the account open date (for non-collection accounts). Illogical Information Relating to Consumers A consumer reporting agency's policies and procedures should also identify logical inconsistencies in consumer information, such that, if included in a consumer report, some of the information therein would necessarily be inaccurate. Such inconsistencies may include: • Impossible information about consumers—for example, a tradeline that includes a relevant date, such as a date of account opening, account closing, date of last payment, or date of first delinquency, for an account that is in the future—an obvious impossibility—or for an individual account that either predates that consumer's listed date of birth or that is so far in the past ( *e.g.,* January 1, 1800) that it must predate every living consumers' date of birth, as individuals cannot open an account before they are born; 25 and 25 *See, e.g., Sheffer* v. *Experian Information Solutions, Inc.,* 2003 WL 21710573, at *2 (E.D. Pa. 2003) (referencing a consumer report that “indicated both that Plaintiff was born in 1969 and that the account was opened in 1965” as one of two “inconsistencies” that “provide[d] a basis from which a jury could infer that the procedures were unreasonable”). • Information about consumer accounts that is plainly inconsistent with other reported information, such that one piece of information must be inaccurate—for example, if every other tradeline is reporting ongoing payment activity, while one tradeline contains a “deceased” indicator, reasonable policies and procedures should identify the inconsistency and the consumer reporting agency should prevent the inclusion of the inaccurate information in consumer reports it generates. 26 26 *Gohman* v. *Equifax Information Services, LLC,* 395 F. Supp. 2d 822, 827 (D. Minn. 2005); *see also Sheffer,* 2003 WL 21710573, at *2 (referencing the fact that only one account of approximately two dozen on a consumer's report included the “deceased” notation as one of two “inconsistencies” that “provide[d] a basis from which a jury could infer that the procedures were unreasonable”). A consumer reporting agency's policies, procedures and internal controls should further identify and prevent reporting of illegitimate credit transactions for a minor. Minors generally cannot legally enter into contracts for credit except in certain limited circumstances. It is logically inconsistent when a credit transaction is reported for a person who lacks capacity to enter into a contract because they are a minor, unless there are indicia that the credit transaction is legitimate, such as in the context of student loans, credit card authorized users, or emancipated minors. 27 The Bureau is aware of evidence showing that instances of identity theft are especially prevalent for minors, suggesting that identity thieves may target minors due to the value of unused Social Security numbers and a belief that there is a lower probability of discovery of the fraud. 28 This risk may be even more acute for minors in the United States foster care system, who often lack a permanent address and frequently have their personal information shared among numerous adults and agency databases, making them particularly susceptible to identity theft and inaccurate credit history information. 29 This heightened risk faced by minors underscores the importance for consumer reporting agencies to maintain procedures designed to identify illegitimate credit transactions reported for minors and prevent inclusion thereof when preparing consumer reports. 27 This example is consistent with prior Federal Trade Commission (FTC)'s *40 Years Report. See* FTC, 40 Years of Experience with the Fair Credit Reporting Act (July 2011) [hereinafter, the “FTC 40 Years Report”], *available at https://www.ftc.gov/sites/default/files/documents/reports/40-years-experience-fair-credit-reporting-act-ftc-staff-report-summary-interpretations/110720fcrareport.pdf,* at 68, comment 8 (“A [consumer reporting agency] must maintain procedures to avoid reporting information with obvious logical inconsistencies, such as a credit account opened when the consumer was known to be a minor.”). FTC staff published the *40 Years Report,* an updated compilation of past FTC interpretations of the FCRA, to coincide with the transfer of authority to the Bureau. Effective July 21, 2011, the Dodd-Frank Act transferred rulemaking authority related to most of the FCRA to the Bureau, giving the Bureau the primary regulatory and interpretive roles under the FCRA. 28 *See, e.g.,* Richard Power, Carnegie Mellon CyLab, Child Identity Theft: New Evidence Indicates Identity Thieves are Targeting Children for Unused Social Security Numbers (2011), *available at https://www.cylab.cmu.edu/_files/pdfs/reports/2011/child-identity-theft.pdf.* 29 *See* Consumer Fin. Prot. Bureau, “CFPB Releases Tools to Protect Foster Care Children from Credit Reporting Problems” (May 1, 2014), *available at https://www.consumerfinance.gov/about-us/newsroom/cfpb-releases-tools-to-protect-foster-care-children-from-credit-reporting-errors/#:~:text=To%20submit%20a%20complaint%2C%20consumers,1%2D855%2D237%2D2392.* The Bureau is issuing this advisory opinion to remind consumer reporting agencies that the failure to maintain reasonable procedures to screen for and eliminate logical inconsistencies, to prevent the inclusion of facially false data in consumer reports, is a violation of their FCRA obligation to “follow reasonable procedures to assure maximum possible accuracy” under section 607(b) of the FCRA. B. Coverage This advisory opinion applies to all consumer reporting agencies as defined in FCRA section 603(f). 30 30 15 U.S.C. 1681a(f). C. Legal Analysis Section 607(b) of the FCRA provides that “[w]henever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.” 31 The Bureau has interpreted this requirement in section 607(b) to include as an integral component that consumer reporting agencies implement and maintain reasonable screening procedures, such as business rules, designed to identify and prevent the inclusion of facially false data, such as logical inconsistencies relating to consumer or account information, in the consumer reports they prepare. 31 15 U.S.C. 1681e(b). Courts have spoken on this topic. For example, in *Bryant* v. *TRW, Inc.,* the court rejected a consumer reporting agency's assertion that it had “no obligation” to compare facially inconsistent information contained in two of plaintiff's consumer reports from different months because such an interpretation would make the consumer reporting agency “simply a conduit and eliminate from the [FCRA] its emphasis on the reasonableness of the procedures followed in putting together a consumer report,” contrary to Congressional intent. 32 Courts have also indicated that the inclusion of facially false data inaccuracies on a consumer report may, in certain circumstances, evidence the unreasonableness of a consumer reporting agency's procedures. 33 32 *See Bryant* v. *TRW, Inc.,* 487 F. Supp. at 1242. *See also McKeown* v. *Sears Roebuck & Co.,* 335 F. Supp. 2d 917, 930 (W.D. Wis. 2004) (“[R]eceiving apparently inconsistent credit reports may trigger an obligation to investigate on the part of the credit reporting agency . . . . [because] allowing credit reporting agencies to act as nothing more than mere conduits of information would eviscerate the act's emphasis on reasonable compilation procedures.”) (citing *Bryant,* 487 F. Supp. at 1242); *Wright* v. *Experian Info. Sols., Inc.,* 805 F.3d 1232, 1239 (10th Cir. 2015) (“Courts have held [consumer reporting agencies] must look beyond information furnished to them when it is inconsistent with the [consumer reporting agencies'] own records, contains a facial inaccuracy, or comes from an unreliable source.”). 33 *See Stewart* v. *Credit Bureau, Inc.,* 734 F.2d at 52; *Sheffer,* 2003 WL 21710573, at *2. It continues to be the Bureau's interpretation as outlined in this advisory opinion that such procedures are required, consistent with the core purpose of the FCRA as described in FCRA section 602— *i.e.,* to require consumer reporting agencies to adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner that is fair and equitable to the consumer with regard to accuracy, among other responsibilities. 34 This interpretation also aligns with the Federal Trade Commission's *40 Years Report,* which states that pursuant to 607(b), a consumer reporting agency “must maintain procedures to avoid reporting information with obvious logical inconsistencies, such as a credit account opened when the consumer was known to be a minor.” 35 34 15 U.S.C. 1681(b); *see also Guimond,* 45 F.3d at 1333. 35 FTC 40 Years Report, at 68, comment 8. In addition to provisions authorizing Federal and State enforcement, 36 the FCRA contains two provisions relating to civil liability to consumers for noncompliance. Section 617 provides that “any person who is *negligent* in failing to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to” the consumer's actual damages, and costs and reasonable attorney's fees. 37 Section 616 provides that “any person who *willfully* fails to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to” actual or statutory damages of up to $1,000 per violation, such punitive damages as the court allows, and costs and reasonable attorney's fees. 38 A violation is willful when it is inconsistent with “authoritative guidance” from a relevant agency. 39 As with any guidance issued by the CFPB on the FCRA, or predecessor agencies that were responsible for administering the FCRA prior to the CFPB's creation, consumer reporting agencies risk liability under Section 616 if they violate the FCRA in a manner described in this Advisory Opinion, regardless of whether the consumer reporting agencies were previously liable for willful violations prior to its issuance. 36 15 U.S.C. 1681s. 37 15 U.S.C. 1681o (emphasis added). 38 15 U.S.C. 1681n (emphasis added); *Safeco Ins. Co. of Am.* v. *Burr,* 551 U.S. 47, 57-58
(2007)(construing meaning of “willful”). 39 *Safeco Ins. Co. of Am.* v. *Burr,* 551 U.S. 47, 70 (2007); *Fuges* v. *Sw. Fin. Servs., Ltd.,* 707 F.3d 241, 253 (3d Cir. 2012). II. Regulatory Matters This advisory opinion is an interpretive rule issued under the Bureau's authority to interpret the FCRA, including under section 1022(b)(1) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, 40 which authorizes guidance as may be necessary or appropriate to enable the Bureau to administer and carry out the purposes and objectives of Federal consumer financial laws. 41 40 Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law 111-203, 124 Stat. 1376 (2010). 41 12 U.S.C. 5512(b)(1). The Bureau has determined that this advisory opinion does not impose any new or revise any existing recordkeeping, reporting, or disclosure requirements on covered entities or members of the public that would be collections of information requiring approval by the Office of Management and Budget under the Paperwork Reduction Act. 42 42 4 U.S.C. 3501-3521. Pursuant to the Congressional Review Act, 43 the Bureau will submit a report containing this interpretive rule and other required information to the United States Senate, the United States House of Representatives, and the Comptroller General of the United States prior to the rule's published effective date. The Office of Information and Regulatory Affairs has designated this interpretive rule as not a “major rule” as defined by 5 U.S.C. 804(2). 43 5 U.S.C. 801 *et seq.* Rohit Chopra, Director, Consumer Financial Protection Bureau. [FR Doc. 2022-23264 Filed 10-25-22; 8:45 am]
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Traces to 11 documents
U.S. Code
- Definitions; rules of construction§ 1681a
- Congressional findings and statement of purpose§ 1681
- Compliance procedures§ 1681e
- Requirements relating to information contained in consumer reports§ 1681c
- Responsibilities of furnishers of information to consumer reporting agencies§ 1681s–2
- Administrative enforcement§ 1681s
- Civil liability for negligent noncompliance§ 1681o
- Civil liability for willful noncompliance§ 1681n
- Rulemaking authority§ 5512
- EXPEDITED PROCESSING OF REQUESTS FOR JAPANESE IMPERIAL GOVERNMENT RECORDS.§ 804
- SHORT TITLE.§ 801
15 references not yet in our index
- 12 CFR 1022
- Pub. L. 108-159
- 117 Stat. 1952
- 15 USC 1681-1681x
- 45 F.3d 1329
- 734 F.2d 47
- 487 F. Supp. 1234
- 395 F. Supp. 2d 822
- 335 F. Supp. 2d 917
- 805 F.3d 1232
- 551 U.S. 47
- 707 F.3d 241
- Pub. L. 111-203
- 124 Stat. 1376
- 4 USC 3501-3521
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cites case law
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Advisory opinion
F. App'x45 F.3d 1329
F. App'x734 F.2d 47
F. Supp.487 F. Supp. 1234
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