Sec. 4. ADA Information Line data collection report
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Congress finds the following: As of August 10, 2018, during fiscal year 2018, accessibility specialists have answered approximately 38,135 calls to the ADA Information Line. The ADA Information Line receives on average approximately 1,000 calls per week, and does not typically collect data about the kinds of calls it receives. The ADA Information Line takes calls from a variety of individuals and entities interested in the Americans with Disabilities Act of 1990, including— employers covered by such Act; architects and others who work with such employers; public entities, such as schools and public service providers; individuals with disabilities; and entities that provide public accommodations.
ADA.gov provides many resources to individuals and entities, public or private, looking for information on such Act. In this section— the term ADA Information Line means the toll-free line operated by the Attorney General to provide information and materials to the public about the requirements of the Americans with Disabilities Act of 1990 ( 42 U.S.C. 12101 et seq.), including regulations issued under the Act and technical assistance in accordance with section 507 of the Act ( 42 U.S.C. 12206 ); and the term disability , with respect to an individual, has the meaning given such term in section 3 of such Act ( 42 U.S.C. 12102 ).
Not later than 2 years after the date of enactment of this Act, the Attorney General shall submit a report to each committee of Congress— outlining the kinds of calls the ADA Information Line receives; detailing the efforts of the Department of Justice to educate individuals and entities about the existence of the ADA Information Line; and providing recommendations on improvements that can be made to provide additional support to individuals with disabilities, and entities covered by the Americans with Disabilities Act of 1990, seeking information on such Act.
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