632.375 Motor vehicle repair practices; restriction on specifying vendor.
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632.375 Motor vehicle repair practices; restriction on specifying vendor.
(1)Scope. This section applies to every insurer that issues or delivers in this state a motor vehicle insurance policy that covers repairs to a motor vehicle registered or principally garaged in this state.
(2)Prohibited practices.
(a)No insurer may require that, as a condition of the coverage specified in sub.
(1), repairs to a motor vehicle must be made by a particular contractor or repair facility. For purposes of this section, a consumer has the right to select the motor vehicle repair facility of his or her choice.
(b)No insurer may fail to initiate and conclude with due dispatch an investigation of a claim for repairs to a motor vehicle on the basis of whether the repairs will be made by a particular contractor or repair facility.
(3)Inapplicability to glass repair. Section 632.37 , rather than this section, applies to the repair or replacement of motor vehicle glass under a motor vehicle insurance policy.