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Code · Washington · Title 74 — Public Assistance · Chapter 74.14A

RCW 74.14A.025

494 words·~2 min read·/wa/title-74/chapter-74-14a/74-14a-025·

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

To update, specify, and expand the policy stated in RCW 74.14A.020 , the following is declared:
It is the policy of the state of Washington to promote:
(1)Family-oriented services and supports that:
(a)Respond to the changing nature of families; and
(b)Respond to what individuals and families say they need, and meet those needs in a way that maintains their dignity and respects their choices;
(2)Culturally relevant services and supports that:
(a)Explicitly recognize the culture and beliefs of each family and use these as resources on behalf of the family;
(b)Provide equal access to culturally unique communities in planning and programs, and day-to-day work, and actively address instances where clearly disproportionate needs exist; and
(c)Enhance every culture's ability to achieve self-sufficiency and contribute in a productive way to the larger community;
(3)Coordinated services that:
(a)Develop strategies and skills for collaborative planning, problem solving, and service delivery;
(b)Encourage coordination and innovation by providing both formal and informal ways for people to communicate and collaborate in planning and programs;
(c)Allow clients, vendors, community people, and other agencies to creatively provide the most effective, responsive, and flexible services; and
(d)Commit to an open exchange of skills and information; and expect people throughout the system to treat each other with respect, dignity, and understanding;
(4)Locally planned services and supports that:
(a)Operate on the belief that each community has special characteristics, needs, and strengths;
(b)Include a cross section of local community partners from the public and private sectors, in the planning and delivery of services and supports; and
(c)Support these partners in addressing the needs of their communities through both short-range and long-range planning and in establishing priorities within state and federal standards;
(5)Community-based prevention that encourages and supports state residents to create positive conditions in their communities to promote the well-being of families and reduce crises and the need for future services;
(6)Outcome-based services and supports that:
(a)Include a fair and realistic system for measuring both short-range and long-range progress and determining whether efforts make a difference;
(b)Use outcomes and indicators that reflect the goals that communities establish for themselves and their children;
(c)Work towards these goals and outcomes at all staff levels and in every agency; and
(d)Provide a mechanism for informing the development of program policies;
(7)Customer service that:
(a)Provides a climate that empowers staff to deliver quality programs and services;
(b)Is provided by courteous, sensitive, and competent professionals; and
(c)Upholds the dignity and respect of individuals and families by providing appropriate staff recognition, information, training, skills, and support;
(8)Creativity that:
(a)Increases the flexibility of funding and programs to promote innovation in planning, development, and provision of quality services; and
(b)Simplifies and reduces or eliminates rules that are barriers to coordination and quality services.
[ 1992 c 198 s 2 .]
Notes:
Family policy council: Chapter 70.190 RCW.
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