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Code · Washington · Title 19 — Business Regulations—Miscellaneous · Chapter 19.162

RCW 19.162.030

232 words·~1 min read·/wa/title-19/chapter-19-162/19-162-030·

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

(1)An information provider that does business in Washington must include a preamble in all program messages for:
(a)Programs costing more than five dollars per minute; or
(b)Programs having a total potential cost of greater than ten dollars.
(2)The preamble must:
(a)Accurately describe the service that will be provided by the program;
(b)Advise the caller of the price of the call, including:
(i)Any per minute charge;
(ii)Any flat rate charge; and
(iii)Any minimum charge;
(c)State that billing will begin shortly after the end of the introductory message; and
(d)Be clearly articulated, at a volume equal to that of the program message, in plain English or the language used to promote the information delivery service, and spoken in a normal cadence.
(3)Mechanisms that provide for the option of bypassing the preamble are only permitted when:
(a)The caller has made use of the information provider's service in the past, at which time the preamble required by this section was part of the program message; and
(b)The cost of the call has not changed during the thirty-day period before the call.
(4)When an information provider's program message consists of a polling application that permits the caller to register an opinion or vote on a matter by completing a call, this section does not apply.
[ 1991 c 191 s 3 .]
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