§ 303.432. Adoption of State complaint procedures.
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/us/cfr/t34/s§ 303.432A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
(a)General. Each lead agency must adopt written procedures for---
(1)Resolving any complaint, including a complaint filed by an organization or individual from another State, that meets the requirements in § 303.434 by providing for the filing of a complaint with the lead agency; and
(2)Widely disseminating to parents and other interested individuals, including parent training and information centers, Protection and Advocacy
(P)agencies, and other appropriate entities, the State procedures under §§ 303.432 through 303.434.
(b)Remedies for denial of appropriate services. In resolving a complaint in which the lead agency has found a failure to provide appropriate services, the lead agency, pursuant to its general supervisory authority under part C of the Act, must address---
(1)The failure to provide appropriate services, including corrective actions appropriate to address the needs of the infant or toddler with a disability who is the subject of the complaint and the infant's or toddler's family (such as compensatory services or monetary reimbursement); and
(2)Appropriate future provision of services for all infants and toddlers with disabilities and their families. (Approved by Office of Management and Budget under control number 1820-NEW) (Authority: 20 U.S.C. 1439(a)(1))
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