Sec. 744. STUDY ON CASE MANAGEMENT IN THE MILITARY HEALTH SYSTEM
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## SEC. 744 STUDY ON CASE MANAGEMENT IN THE MILITARY HEALTH SYSTEM ###
(a)Study The Secretary of Defense shall conduct a study on the effectiveness of case management practices in the military health system. The study shall include the following: ####
(1)A standardized definition of case management. ####
(2)An evaluation of case management practices provided by the military departments before and during the transition of the administration of military medical treatment facilities to the Defense Health Agency pursuant to section 1073c of title 10, United States Code. ####
(3)A discussion of the metrics used in determining the effectiveness and cost of case management. ####
(4)An evaluation of the case management and outreach provided by the managed care support contractors supporting the Defense Health Agency, including with respect to— #####
(A)the intervals at which patients are contacted; #####
(B)the role of the case manager in coordination; #####
(C)the approximate number of patients managed by a case manager; and #####
(D)any other best practices relating to case management that would improve the experience of care across the military health system. ####
(5)A review of case management best practices in the private sector, including with respect to— #####
(A)the intervals at which patients should be contacted; #####
(B)the role of the case manager in coordination; #####
(C)the approximate number of patients managed by a case manager; and #####
(D)any other best practices relating to case management that would improve the experience of care across the military health system. ####
(6)The results of discussions with covered beneficiaries (as defined in section 1072 of title 10, United States Code) at not less than four public forums held in different geographic areas, relating to the satisfaction of such covered beneficiaries with case management and outreach provided by the Defense Health Agency and the military departments in military medical treatment facilities. ###
(b)Report Not later than 180 days after the date of the enactment of this Act, the Secretary of Defense shall submit to the Committees on Armed Services of the House of Representatives and the Senate a report on the results of the study under subsection (a).