Sec. 575. GAO STUDY ON AIRLINE COMPUTER NETWORK DISRUPTIONS

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## SEC. 575 GAO STUDY ON AIRLINE COMPUTER NETWORK DISRUPTIONS Not later than 1 year after the date of enactment of this Act, the Comptroller General of the United States shall submit to the appropriate committees of Congress a report containing a review of the following: ####

(1)Direct and indirect effects on passengers, if any, resulting from significant computer network disruptions of part 121 (of title 49, Code of Federal Regulations) air carriers between January 1, 2014, and the date of enactment of this section, including— #####

(A)systemwide delays; #####

(B)flight cancellations; and #####

(C)disrupted or broken itineraries. ####

(2)An estimate of any expenses incurred by passengers during significant computer network disruptions, including— #####

(A)meals, lodging, and ancillary expenses per persons; #####

(B)late hotel check-in or car rental fees; #####

(C)missed cruise-ship departures; and #####

(D)lost productivity. ####

(3)Air carriers’ contracts of carriage and interline agreements to determine if and how air carriers accommodate passengers affected by significant computer network disruptions on other air carriers or foreign air carriers. ####

(4)Whether passengers who have been displaced by significant computer network disruptions are furnished with alternative transportation aboard another air carrier or foreign air carrier. ####

(5)Costs incurred by airports, if any, to meet the essential needs of passengers, including increased demands on utilities, food concessionaires, restroom facilities, and security staffing, during significant computer network disruptions. ####

(6)Other costs, if any, incurred by passengers, airports, and other entities as a direct result of significant computer network disruptions. ####

(7)Processes, plans, and redundancies in place at air carriers to respond to and recover from such network disruptions.