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Code · STATUTE-COMPILATIONS · Jeff Miller and Richard Blumenthal Veterans Health Care and Benefits Improvement Act of 2016 · Sec. 104

Sec. 104. COMPTROLLER GENERAL REVIEW OF CLAIMS PROCESSING PERFORMANCE OF REGIONAL OFFICES OF VETERANS BENEFITS ADMINISTRATION

308 words·~1 min read·/statute-compilations/comps-12668/sec-104

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## SEC. 104 COMPTROLLER GENERAL REVIEW OF CLAIMS PROCESSING PERFORMANCE OF REGIONAL OFFICES OF VETERANS BENEFITS ADMINISTRATION ###
(a)Review Required Not later than 15 months after the effective date specified in subsection (e), the Comptroller General of the United States shall complete a review of the regional offices of the Veterans Benefits Administration to help the Veterans Benefits Administration achieve more consistent performance in the processing of claims for disability compensation. ###
(b)Elements The review required by subsection
(a)shall include the following: ####
(1)An identification of the following: #####
(A)The factors, including management practices, that distinguish higher performing regional offices from other regional offices with respect to claims for disability compensation. #####
(B)The best practices employed by higher performing regional offices that distinguish the performance of such offices from other regional offices. #####
(C)Such other management practices or tools as the Comptroller General determines could be used to improve the performance of regional offices. ####
(2)An assessment of the effectiveness of communication with respect to the processing of claims for disability compensation between the regional offices and veterans service organizations and caseworkers employed by Members of Congress. ###
(c)Report Not later than 15 months after the effective date specified in subsection (e), the Comptroller General shall submit to the Committee on Veterans’ Affairs of the Senate and the Committee on Veterans’ Affairs of the House of Representatives a report on the results of the review completed under subsection (a). ###
(d)Veterans Service Organization Defined In this section, the term “**veterans service organization**” means any organization recognized by the Secretary for the representation of veterans under section 5902 of title 38, United States Code. ###
(e)Effective Date This section shall take effect on the date that is 270 days after the date of the enactment of this Act.
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