58-17H-33. Information required to be provided to covered persons and prospective covered persons.
94 words·~1 min read·
/sd/title-58/chapter-58-17/58-17h-33·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
In the certificate of coverage or member handbook provided to covered persons, a health carrier shall include a clear and comprehensive description of its utilization review procedures, including the procedures for obtaining review of adverse determinations, and a statement of rights and responsibilities of covered persons with respect to those procedures. A health carrier shall include a summary of its utilization review and benefit determination procedures in materials intended for prospective covered persons. A health carrier shall print on its membership cards a toll-free telephone number to call for utilization review and benefit decisions.