Notices. Information collection notice

511 words·~2 min read·/register/2020/07/17/2020-15458

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BILLING CODE 5001-06-P DEPARTMENT OF DEFENSE Department of the Navy [Docket ID: USN-2020-HQ-0004] Proposed Collection; Comment Request AGENCY: The Office of the Secretary of the Navy, Defense Department (DoD). ACTION: Information collection notice. SUMMARY: In compliance with the *Paperwork Reduction Act of 1995,* the Department of the Navy announces a proposed public information collection and seeks public comment on the provisions thereof. Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; the accuracy of the agency's estimate of the burden of the proposed information collection; ways to enhance the quality, utility, and clarity of the information to be collected; and ways to minimize the burden of the information collection on respondents, including through the use of automated collection techniques or other forms of information technology.

DATES: Consideration will be given to all comments received by September 15, 2020. ADDRESSES: You may submit comments, identified by docket number and title, by any of the following methods: *Federal eRulemaking Portal:* *http://www.regulations.gov.* Follow the instructions for submitting comments. *Mail:* DoD cannot receive written comments at this time due to the COVID-19 pandemic. Comments should be sent electronically to the docket listed above. *Instructions:* All submissions received must include the agency name, docket number, and title for this **Federal Register** document.

The general policy for comments and other submissions from members of the public is to make these submissions available for public viewing on the internet at *http://www.regulations.gov* as they are received without change, including any personal identifiers or contact information. Any associated form(s) for this collection may be located within this same electronic docket and downloaded for review/testing. Follow the instructions at *http://www.regulations.gov* for submitting comments.

Please submit comments on any given form identified by docket number, form number, and title. FOR FURTHER INFORMATION CONTACT: To request more information on this proposed information collection or to obtain a copy of the proposal and associated collection instruments, please write to the MyNavy Career Center, Naval Support Activity Mid-South, ATTN: CAPT Laura Scotty, 5720 Integrity Drive, Millington, TN 38053,

(901)874-2070. SUPPLEMENTARY INFORMATION: *Title; Associated Form; and OMB Number:* MyNavy Career Center Omni-Channel Telephony System; OMB Control Number 0703-XXXX. *Needs and Uses:* The information collection requirement is necessary to obtain unique personally identifiable information such as DoD ID or SSN to positively identify individuals who contact MyNavy Career Center regarding a variety of questions. *Affected Public:* Individuals or households. *Annual Burden Hours:* 2,268 hours. *Number of Respondents:* 16,799. *Responses per Respondent:* 1. *Annual Responses:* 16,799. *Average Burden per Response:* 8.1 minutes (0.135 hours). *Frequency:* On occasion. Respondents are family members of active, retired and reserve members and members of the public with no military affiliation. The Omni-Channel telephone system will record caller transactions to support transaction accuracy, provide training opportunities to customer service representatives and provide actionable data for business process improvements. Dated: July 13, 2020. Aaron T. Siegel, Alternate OSD Federal Register, Liaison Officer, Department of Defense. [FR Doc. 2020-15458 Filed 7-16-20; 8:45 am]