Notices. 60-Day notice and request for comments; extension without change of a currently approved collection, 1601-0014
691 words·~3 min read·
/register/2018/04/04/2018-06791·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
BILLING CODE 9110-9B-P DEPARTMENT OF HOMELAND SECURITY [DHS-2018-0015] Agency Information Collection Activities: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: Department of Homeland Security (DHS). ACTION: 60-Day notice and request for comments; extension without change of a currently approved collection, 1601-0014. SUMMARY: DHS will submit the following Information Collection Request
(ICR)to the Office of Management and Budget
(OMB)for review and clearance in accordance with the Paperwork Reduction Act of 1995. The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. DATES: Comments are encouraged and will be accepted until June 4, 2018. This process is conducted in accordance with 5 CFR 1320.1. ADDRESSES: You may submit comments, identified by docket number DHS-2018-0015, at: • *Federal eRulemaking Portal: http://www.regulations.gov.* Please follow the instructions for submitting comments. *Instructions:* All submissions received must include the agency name and docket number DHS-2018-0015. All comments received will be posted without change to *http://www.regulations.gov,* including any personal information provided. *Docket:* For access to the docket to read background documents or comments received, go to *http://www.regulations.gov.* FOR FURTHER INFORMATION CONTACT: Deneal Fisher-McGowans,
(202)306-1168, *Deneal.Fisher-McGowans@hq.dhs.gov.* SUPPLEMENTARY INFORMATION: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. This is an extension of a currently approved collection, 1601-0014. OMB is particularly interested in comments which: 1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, *e.g.,* permitting electronic submissions of responses. Analysis *Agency:* The Department of Homeland Security. *Title:* Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. *OMB Number:* 1601-0014. *Frequency:* One per Request. *Affected Public:* Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. *Number of Respondents:* 215,100. *Estimated Time per Respondent:* 10 minutes. *Total Burden Hours:* 34,732 Hours. Dated: March 26, 2018. Melissa Bruce, Executive Director, Enterprise Business Management Office. [FR Doc. 2018-06791 Filed 4-3-18; 8:45 am]
Connections1 off-index
1 reference not yet in our index
- 5 CFR 1320.1
Citation graph
cites case law
Notices
60-Day notice and request for comments; extension without change of a currently approved collection, 1601-0014
Cite5 CFR 1320.1
Cites 1Cited by 0 across 0 sources