Rules and Regulations. Request for comment

Agency: National Credit Union Administration (NCUA)
Action: Request for comment
Citation: FR Doc. 2011-31086

Summary

The NCUA intends to submit the following information collection to the Office of Management and Budget (OMB) for review and clearance under the Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. Chapter 35). This information collection is published to obtain comments from the public.

Dates

Comments will be accepted until January 4, 2012.

Supplementary Information

Proposal for the following collection of information: Title: Consumer Response Center. OMB Number: 3133-NEW. Form Number: None. Type of Review: New collection. Description: The general public may complete the form online and submit their request to the NCUA via the Internet. The information would be used to improve the way NCUA communicates with consumers requesting assistance in resolving their inquiry or complaint. NCUA would use the information to determine the nature of the inquiry or complaint, and which Federal credit union is involved. It will also assist the NCUA Consumer Assistance Center (respondent) to determine the relevant response for the requestor. Respondents: Federal credit unions. Estimated Number of Respondents/Recordkeepers: 3,000. Estimated Burden Hours per Response: 30 minutes. Frequency of Response: Recordkeeping. Estimated Total Annual Burden Hours: 1,500 hours. Estimated Total Annual Cost: None. By the National Credit Union Administration Board, November 29, 2011. Mary Rupp, Secretary of the Board. [FR Doc. 2011-31086 Filed 12-2-11; 8:45 am]