§15-799A.4. Disclosure of identity information high-volume sellers
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/ok/title-15-contracts/15-799a-4·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
to consumers.
A. An online marketplace shall:
1. Require any high-volume third-party seller with an aggregate total of Twenty Thousand Dollars ($20,000.00) or more in annual gross revenues on such online marketplace, and that uses such online marketplace's platform, to provide the information described in subsection B of this section to the online marketplace; and
2. Disclose the information described in subsection B of this section to consumers in a conspicuous manner:
a. in the order confirmation message or other document or
communication made to a consumer after a purchase is
finalized, and
b. in the consumer's account transaction history.
B. 1. Subject to paragraph 2 of this subsection, the identity of the high-volume third-party seller shall be disclosed including:
a. the full name of the seller, which may include the
seller's name or seller's company name, or the name by
which the seller or company operates on the online
marketplace,
b. the physical address of the seller, and
c. contact information for the seller, to allow for the
direct, unhindered communication with high-volume
third-party sellers by users of the online marketplace
including:
(1)a current working phone number,
(2)a current working email address, or
(3)other means of direct electronic messaging which
may be provided to the high-volume third-party
seller by the online marketplace; and
2. Whether the high-volume third-party seller used a different seller to supply the consumer product to the consumer upon purchase, and, upon the request of an authenticated purchaser, the information described in paragraph 1 of this subsection relating to any such seller that supplied the consumer product to the purchaser, if such seller is different than the high-volume third-party seller listed on the product listing prior to purchase.
C. Subject to subsection D of this section, upon the request of a high-volume third-party seller, an online marketplace may provide for partial disclosure of the identity information required under paragraph 1 of subsection B of this section in the following situations:
1. If the high-volume third-party seller certifies to the online marketplace that the seller does not have a business address and only has a residential street address, or has a combined business and residential address, the online marketplace may:
a. disclose only the country and, if applicable, the
state in which the high-volume third-party seller
resides, and
b. inform consumers that there is no business address
available for the seller and that consumer inquiries
should be submitted to the seller by phone, email, or
other means of electronic messaging provided to such
seller by the online marketplace;
2. If the high-volume third-party seller certifies to the online marketplace that the seller is a business that has a physical address for product returns, the online marketplace may disclose the seller's physical address for product returns; and
3. If a high-volume third-party seller certifies to the online marketplace that the seller does not have a phone number other than a personal phone number, the online marketplace shall inform consumers that there is no phone number available for the seller and that consumer inquiries should be submitted to the seller's email address or other means of electronic messaging provided to such seller by the online marketplace.
D. If an online marketplace becomes aware that a high-volume third-party seller has made a false representation to the online marketplace in order to justify the provision of a partial disclosure under subsection C of this section or that a high-volume third-party seller who has requested and received a provision for a partial disclosure under subsection C of this section has not provided responsive answers within a reasonable time frame to consumer inquiries submitted to the seller by phone, email, or other means of electronic messaging provided to such seller by the online marketplace, the online marketplace shall, after providing the seller with written or electronic notice and an opportunity to respond not later than ten
(10)calendar days after the issuance of such notice, suspend any future sales activity of such seller unless such seller consents to the disclosure of the identity information required under paragraph 1 of subsection B of this section. Added by Laws 2022, c. 378, § 4, eff. Jan. 1, 2023.