NRS 433.704 Implementation of hotline; immunity from liability for telecommunications provider.

646 words·~3 min read·/nv/chapter-433-general-provisions/433-704

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

1. The Division shall support the implementation of a hotline for persons who are considering suicide or otherwise in a behavioral health crisis that may be accessed by dialing the digits 9-8-8 by:

(a)Establishing at least one support center that meets the requirements of NRS 433.706 to answer calls to the hotline and coordinate the response to persons who access the hotline;

(b)Encouraging the establishment of and, to the extent that money is available, establishing mobile crisis teams to provide community-based intervention, including, without limitation, de-escalation and stabilization, for persons who are considering suicide or otherwise in a behavioral health crisis and access the hotline;

(c)Participating in any collection of information by the Federal Government concerning the National Suicide Prevention Lifeline program;

(d)Collaborating with the National Suicide Prevention Lifeline program and the Veterans Crisis Line program established pursuant to 38 U.S.C. § 1720F(h) to ensure consistent messaging to the public about the hotline;

(e)Supporting the provision of crisis stabilization services at hospitals that hold endorsements as crisis stabilization centers pursuant to NRS 449.0915 ; and

(f)Adopting any regulations necessary to carry out the provisions of NRS 433.702 to 433.710 , inclusive, including, without limitation:

(1)Regulations establishing the qualifications of providers of services who are involved in responding to persons who are considering suicide or are otherwise in a behavioral health crisis and access the hotline;

(2)Any regulations necessary to allow for communication and sharing of information between persons and entities involved in responding to crises and emergencies in this State to facilitate the coordination of care for persons who are considering suicide or are otherwise in a behavioral health crisis and access the hotline; and

(3)Regulations defining the term “person professionally qualified in the field of behavioral health” for the purposes of this section.

2. A mobile crisis team established pursuant to paragraph

(b)of subsection 1 must consist of:

(a)One or more persons professionally qualified in the field of behavioral health; and

(b)One or more:

(1)Law enforcement officers;

(2)Providers of emergency medical services; or

(3)Persons with appropriate expertise in the field of behavioral health, which may include, without limitation, a community health worker, a provider of case management services, a provider of peer recovery support services or a similar paraprofessional.

3. A telecommunications provider and its employees, agents, subcontractors and suppliers are not liable for damages that directly or indirectly result from the installation, maintenance or provision of service in relation to the hotline implemented pursuant to this section, including, without limitation, the total or partial failure of any transmission to a support center, unless willful conduct or gross negligence is proven.

4. As used in this section:

(a)“Case management services” means medical or other health care management services to assist patients and providers of health care, including, without limitation, identifying and facilitating additional resources and treatments, providing information about treatment options and facilitating communication between providers of services to a patient.

(b)“Community health worker” has the meaning ascribed to it in NRS 449.0027 .

(c)“Peer recovery support services” means nonclinical supportive services that use lived experience in recovery from a substance use disorder or other behavioral health disorder to promote recovery in another person with a substance use disorder or other behavioral health disorder by advocating, mentoring, educating, offering hope and providing assistance in navigating systems.

(d)“Provider of emergency medical services” means a person who is:

(1)Licensed as an attendant or certified as an emergency medical technician, advanced emergency medical technician or paramedic pursuant to chapter 450B of NRS; or

(2)Authorized to practice as an emergency medical technician, advanced emergency medical technician or paramedic in this State under the Recognition of Emergency Medical Services Personnel Licensure Interstate Compact ratified by NRS 450B.145 .