354.440. Information to be available to enrollees.
102 words·~1 min read·
/mo/chapter-354/354-440A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
354.440. Information to be available to enrollees. — Every health maintenance organization shall make available to its enrollees:
(1)The most recent annual statement of financial condition, including a balance sheet and summary of receipts and disbursements;
(2)A description of the organizational structure and operation of the health care plan and a summary of any material changes since the issuance of the last report;
(3)A description of services and information as to where and how to secure them; and
(4)A clear and understandable description of the health maintenance organization's method for resolving enrollee complaints.
--------
(L. 1983 H.B. 127)