§ 1-304.1
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/md/public-safety/1-304-1A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
§1–304.1.
(1)Each public safety answering point shall employ standards–based protocols for the processing of 9–1–1 requests for emergency assistance.
(2)A public safety answering point shall ensure that each 9–1–1 specialist employed by the public safety answering point is certified in each discipline related to 9–1–1 requests for assistance for which the 9–1–1 specialist is responsible for receiving and processing.
(b)A public safety answering point may establish a telecommunicator emergency response team to respond to, relieve, assist, or augment other public safety answering points when those public safety answering points are affected by natural or human–made disasters.