§ 7-804
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§7–804.
(a)The Department in consultation with the Board shall:
(1)establish and administer a program to provide cost–efficient, 24–hour, dual party relay service to program participants at a comparable level of access and quality that a standard telecommunication service provides to a person without a hearing or speech disability;
(2)develop the program in collaboration with State programs currently serving disabled individuals and with community agencies or other organizations that have established relay programs; and
(3)maintain an information and referral service to provide information about the availability of the relay service.
(b)The Department in consultation with the Board shall:
(1)contract with a private vendor or nonprofit organization to provide the information and referral service required under subsection (a)(3) of this section; and
(2)provide appropriate staff assistance from the Department, including a director, to assist the Board in carrying out its duties under this subtitle.
(c)The director provided under subsection (b)(2) of this section shall:
(1)be an individual who is:
(i)deaf, hard of hearing, deafblind, or speech disabled; and
(ii)is a user of telecommunications relay services;
(2)direct the implementation of services and programs established in accordance with this subtitle and Subtitle 9 of this title; and
(3)advise the Department and the Secretary of Disabilities on regulatory policy and the administration of the Universal Service Trust Fund.