Section 26: Establishment of standardized processes and procedures for the determination of patient's health benefit plan eligibility at or prior to time of service
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/ma/part-i/title-xxii/chapter-176o/26·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
Section 26. The commissioner shall establish standardized processes and procedures applicable to all health care providers and payers for the determination of a patient's health benefit plan eligibility at or prior to the time of service. As part of such processes and procedures, the commissioner shall
(i)require payers to implement automated approval systems such as decision support software in place of telephone approvals for specific types of services specified by the commissioner and
(ii)require establishment of an electronic data exchange to allow providers to determine eligibility at or prior to the point of care.