Section 1K: Penalties to be credited back to customers
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/ma/part-i/title-xxii/chapter-164/1k·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
Section 1K. Any penalty levied by the department against an investor-owned electric distribution, transmission or natural gas distribution company for any violation of the department's standards of acceptable performance for emergency preparation and restoration of service for electric and gas distribution companies shall be credited back to the company's customers in a manner determined by the department.