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Code · Kentucky · Chapter 367 — Consumer protection

367.683 Verification of contact lens prescription.

273 words·~1 min read·/ky/chapter-367/367-683

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(1)All contact lens sellers and any person authorized in accordance with KRS Chapters
320, 315, or 326 to dispense contact lenses in the Commonwealth shall verify the
contact lens prescription by the following:
(a)Receipt of a written or faxed valid contact lens prescription signed by the
prescribing optometrist, osteopath, or physician; or
(b)An electronic or oral affirmative communication of the complete contact lens
prescription from the prescribing optometrist, osteopath, or physician.
(2)If a contact lens seller or any person authorized to dispense contact lenses in the
Commonwealth finds it necessary to contact the prescribing optometrist, osteopath,
or physician via telephone in order to verify a contact lens prescription, the
following protocols shall be followed:
(a)Calls shall be made during regular business hours;
(b)Any verification requests shall include the name, address, and telephone
number of the patient;
(c)The toll-free telephone number as required by KRS 367.687(7) shall be
included in voice mail or messages left on answering machines;
(d)Contact lens prescriptions shall not be mailed, sent, delivered, or dispensed
before verification by the optometrist, osteopath, or physician;
(e)Touch-tone telephone options offered by a contact lens seller or any person
authorized to dispense contact lenses in the Commonwealth shall not
constitute verification; and
(f)Response-time options stated by a contact lens seller or any person authorized
to dispense contact lenses in the Commonwealth shall not constitute
verification.
(3)In the absence of a prescription as defined and described in KRS 367.680 and
367.681, it shall be a violation of KRS 367.680 to 367.690 to dispense contact
lenses through the mail or otherwise to a Kentucky resident.
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