Sec. 2UU. Internet service; cancellation.
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/il/chapter-815/act-505/2uuA research copy — for the controlling text, always check the official state or federal source. Not legal advice.
Sec. 2UU. Internet service; cancellation.
(a)As used in this Section:
"Internet service provider" means a person who provides a service that combines computer processing, information storage, protocol conversion, and routing with transmission to enable a consumer to access Internet content and services.
(b)This Section applies only to agreements under which an Internet service provider provides service to consumers, for home and personal use, for a one-year term that is automatically renewed for another one-year term unless a consumer cancels the service.
(c)An Internet service provider must give a consumer who is an Illinois resident the following:
(1)a secure method at the Internet service provider's web site that the consumer may use to cancel the service, which method shall not require the consumer to make a telephone call or send U.S. Postal Service mail to effectuate the cancellation; and
(2)instructions that the consumer may follow to cancel the service at the Internet service provider's web site.
(d)A person who violates this Section commits an unlawful practice within the meaning of this Act.