Sec. 5-20. Accessibility and transparency.

175 words·~1 min read·/il/chapter-310/act-125/5-20

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

(a)In addition to federal requirements, the administering State agency shall make publicly accessible by publishing on its website any important program information, including, but not limited to, the following:

(1)program application forms for households and lessors, including any joint program

application forms;

(2)program eligibility requirements;

(3)the administering State agency's procedures and processes for administering the

program;

(4)the administering State agency's procedures and communication methods for notifying

program applicants of defective applications due to incompletion, errors, missing information, or any other impediment;

(5)the administering State agency's procedures and methods for applicants to remedy

defective applications due to incompletion, errors, missing information, or any other impediment; and

(6)any other important program information critical to applicants, including renters

and lessors relating to the application requirements and process, eligibility determination, and disbursement of payment.

(b)The administering State agency shall ensure that important program information, including the application and all marketing materials, is language accessible by publishing to its website the same in both English and Spanish.