(Section scheduled to be repealed on January 1, 2027)

265 words·~1 min read·/il/chapter-225/act-411/1-4

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

Sec. 10-23. Code of Professional Conduct and Ethics. Licensed cemetery authorities and their licensed cemetery managers and customer service employees, and cemetery authorities maintaining a partial exemption and their cemetery managers and customer service employees shall:

(a)refrain from committing any action that may violate Section 25-10 of this Act;

(b)be aware of applicable federal and State laws and regulations, adhere to those laws

and regulations, and be able to explain them to families in an understandable manner;

(c)treat all human remains with proper care and dignity, honoring known religious,

ethnic, and personal beliefs;

(d)protect all confidential information;

(e)carry out all aspects of service in a competent and respectful manner;

(f)fulfill all written and verbal agreements and contracts;

(g)provide honest, factual, and complete information regarding all aspects of the

services offered and provided;

(h)not engage in advertising that is false, misleading, or otherwise prohibited by law;

(i)not discriminate against any person because of race, creed, marital status, sex,

national origin, sexual orientation, or color, except a religious cemetery may restrict its services to those of the same religious faith or creed. A cemetery authority operating any cemetery may designate parts of cemeteries or burial grounds for the specific use of persons whose religious code requires isolation;

(j)to have clear and specific cemetery rules and regulations, subject to other

applicable law, including this Act, and to apply them equally to all consumers and individuals served;

(k)report all violations of this Act and this Section to the Department.