Sec. 3-203. Consumers' advisory council.

226 words·~1 min read·/il/chapter-210/act-49/3-203

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Sec. 3-203. Consumers' advisory council. Each facility shall establish a consumers' advisory council. The executive director shall designate a member of the facility staff to coordinate the establishment of, and render assistance to, the council.

(1)The composition of the consumers' advisory council shall be specified by rule, but

no employee or affiliate of a facility shall be a member of the council.

(2)The council shall meet at least once each month with the staff coordinator who

shall provide assistance to the council in preparing and disseminating a report of each meeting to all consumers, the executive director, and the staff.

(3)Records of council meetings shall be maintained in the office of the executive

director.

(4)The consumers' advisory council may communicate to the executive director the

opinions and concerns of the consumers. The council shall review procedures for implementing consumer rights and facility responsibilities and make recommendations for changes or additions that will strengthen the facility's policies and procedures as they affect consumer rights and facility responsibilities.

(5)The council shall be a forum for:

(A)obtaining and disseminating information;

(B)soliciting and adopting recommendations for facility programming and

improvements; and

(C)early identification and for recommending orderly resolution of problems.

(6)The council may present complaints on behalf of a consumer to the Department or to

any other person it considers appropriate.