§ 11624.4
87 words·~1 min read·
/ca/insurance-code/11624-4A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
Every insurer to whom an assignment is made shall do all of the following:
(a)Provide policyholders with information on how to report claims.
(b)Provide brokers and agents with a toll-free telephone number or accept their collect calls for the purpose of providing agents and brokers with a means of communicating with the insurer in order to rectify errors in applications or endorsements for assigned-risk coverage.
(c)Reply in writing within 15 days to complaints disputing the amount of premium charged for coverage under this article.