§ 7296.2
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/ca/government-code/7296-2A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
As used in Sections 7292, 7295.2, 7295.4, 7299.3, and 7299.4, a “substantial number of non-English-speaking people” are members of a group who either do not speak English, or who are unable to effectively communicate in English because it is not their native language, and who comprise 5 percent or more of the people served by the statewide or any local office or facility of a state agency.