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Code · California · Business and Professions Code

§ 22599

332 words·~2 min read·/ca/business-and-professions-code/22599

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(a)A food delivery platform shall not arrange for the delivery of an order from a food facility without first obtaining an agreement with the food facility expressly authorizing the food delivery platform to take orders and deliver meals prepared by the food facility.
(1)Subject to paragraph (2), a food delivery platform shall provide to a food facility a mechanism to do both of the following:
(A)Remove the food facility, including its name, address, logo, or menu listing, from the platform within three business days of receiving a request to be removed from the platform.
(B)Direct the food delivery platform to disclose to customers the delivery fee charged to the food facility and each fee, commission, or cost charged to the food facility, as provided in paragraph
(2)of subdivision
(b)of Section 22599.1.
(2)Nothing in this subdivision shall interfere with preexisting contractual obligations between a food delivery platform and a food facility.
(1)A food delivery platform shall inform a food facility of both of the following prior to signing an agreement:
(A)The fees charged by the food delivery platform for each service plan offered.
(B)The features included in each service plan, as applicable.
(2)A food delivery platform shall also inform a food facility of any change to the agreement referenced in this subdivision that is deemed material and applicable to the food facility.
(d)A food delivery platform shall inform a food facility of all of the following:
(1)How charges for customer order and delivery errors are calculated.
(2)How charges related to errors are allocated between the food delivery platform and the food facility.
(3)The process for food facilities to dispute charges related to errors, including whether disputes may be subject to automatic resolution.
(e)This section shall not require a food delivery platform to reveal information that is confidential, proprietary, or a trade secret.
(f)This section shall not prohibit offering bundled services at a single price.
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