Sec. 105. Mandate to revise Department of State metrics for successful economic and commercial diplomacy
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The Secretary of State, acting through the Under Secretary for Economic Growth, Energy, and the Environment, shall conduct a full review and revision of Department of State performance measures for economic and commercial diplomacy. The revision shall identify outcome-oriented, and not process-oriented, performance metrics, including metrics that— measure how Department of State efforts advanced specific economic and commercial objectives and led to successes for the United States or other private sector actors overseas; and that focus on customer satisfaction with Department of State services and assistance.
As part of the review required under subsection (a), the Secretary of State shall include a plan for ensuring that the Department of State, both at main headquarters and at domestic and overseas posts, maintains and fully updates data on performance measures to ensure that Department of State leadership and the appropriate congressional committees can evaluate the extent to which the Department is advancing United States economic and commercial interests abroad through meeting performance targets.
The Secretary of State, acting through the Under Secretary for Economic Growth, Energy, and the Environment, shall prepare a report that lists and describes any and all methods through which the Department of State conducts surveys of the private sector to measure private sector satisfaction with assistance and services provided by the Department of State to advance private sector economic and commercial goals in foreign markets. Not later than 180 days after the date of the enactment of this Act, the Secretary of State shall submit to the appropriate congressional committees the revised performance metrics required under subsection
(b)and the report required under subsection (d). Not later than 30 days after the report submissions required under paragraph (1), the Under Secretary for Economic Growth, Energy, and the Environment shall brief the appropriate congressional committees. In this section, the term appropriate congressional committees means— the Committee on Foreign Relations of the Senate; and the Committee on Foreign Affairs of the House of Representatives.