Sec. 203. Comptroller General report on telehealth services of the Department of Veterans Affairs
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Not later than 18 months after the date of the enactment of this Act, the Comptroller General of the United States shall submit to the Committee on Veterans’ Affairs of the Senate and the Committee on Veterans’ Affairs of the House of Representatives a report on telehealth services provided by the Department of Veterans Affairs. The report required by subsection
(a)shall include an assessment of the following: The telehealth and virtual health care programs of the Department of Veterans Affairs, including VA Video Connect. The challenges faced by the Department in delivering telehealth and virtual health care to veterans who reside in rural and highly rural areas due to lack of connectivity in many rural areas. Any mitigation strategies used by the Department to overcome connectivity barriers for veterans who reside in rural and highly rural areas. The partnerships entered into by the Office of Connected Care of the Department in an effort to bolster telehealth services. The extent to which the Department has examined the effectiveness of health care services provided to veterans through telehealth in comparison to in-person treatment. Satisfaction of veterans with respect to the telehealth services provided by the Department. The use by the Department of telehealth appointments in comparison to referrals to care under the Veterans Community Care Program under section 1703 of title 38, United States Code. Such other areas as the Comptroller General considers appropriate.