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Code · BILL · 116th Congress · S. 4049 (Engrossed in Senate) — To authorize appropriations for fiscal year 2021 for military activities of the Department of Defense, for military c... · Sec. 5951

Sec. 5951. Comptroller General of the United States report on vulnerabilities of the Department of Defense resulting from offshore technical support call centers

177 words·~1 min read·/bill/116/s/4049/es/section-5951

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Not later than 180 days after the date of the enactment of this Act, the Comptroller General of the United States shall submit to the Committees on Armed Services of the Senate and the House of Representatives a report on vulnerabilities in connection with the provision of services by offshore technical support call centers to the Department of Defense. The report required by subsection
(a)shall include the following: A description and assessment of the location of all offshore technical support call centers. A description and assessment of the types of information shared by the Department with foreign nationals at offshore technical support call centers. An assessment of the extent to which access to such information by foreign nationals creates vulnerabilities to the information technology network of the Department. In this section, the term offshore technical support call center means a call center that— is physically located outside the United States; employs individuals who are foreign nationals; and may be contacted by personnel of the Department to provide technical support relating to technology used by the Department.
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