Sec. 727. Study on case management at military medical treatment facilities
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The Secretary of Defense shall conduct a study on the effectiveness of case management practices at military medical treatment facilities. The study shall include the following: A standardized definition of case management. An evaluation of case management practices provided by the military departments before and during the transition of the administration of military medical treatment facilities to the Defense Health Agency pursuant to section 1073c of title 10, United States Code.
A discussion of the metrics involved with determining the effectiveness of case management and the cost of case management. A review of case management best practices in the private sector, including with respect to— the intervals at which patients should be contacted; the role of the case manager in coordination; the approximate number of patients managed by a case manager; and any other best practices relating to case management that would improve the experience of care within the military health system.
The results of a discussion with covered beneficiaries (as defined in section 1072 of title 10, United States Code) in a public forum on case management in military medical treatment facilities administered by the Defense Health Agency. Not later than 180 days after the date of the enactment of this Act, the Secretary of Defense shall submit to the Committees on Armed Services of the House of Representatives and the Senate a report on the results of the study under subsection (a).