Sec. 6044. GAO study and report

258 words·~1 min read·/bill/116/hr/14/ih/section-6044

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Not later than 24 months after the Secretary of Health and Human Services begins implementation of the plan required by section 520E–3(c) of the Public Health Service Act, as added by section 6041(a)(2) of this subtitle, the Comptroller General of the United States shall— complete a study on the Suicide Prevention Lifeline; and submit a report to the Congress on the results of such study. The study required by subsection

(a)shall address— the feasibility of geolocating callers to direct calls to the nearest crisis center; operation shortcomings of the Suicide Prevention Lifeline; geographic coverage of each crisis call center; the call answer rate of each crisis call center; the call wait time of each crisis call center; the hours of operation of each crisis call center; funding avenues of each crisis call center; the implementation of the plan under section 520E–3(c) of the Public Health Service Act, as added by section 6041(a) of this subtitle, including the progress towards meeting the objectives identified pursuant to paragraph (2)(A)(i) of such section 520E–3(c) by the timeframes identified pursuant to paragraph (2)(A)(ii) of such section 520E–3(c); and service to individuals requesting a foreign language speaker, including— the number of calls or chats the Lifeline receives from individuals speaking a foreign language; the capacity of the Lifeline to handle these calls or chats; and the number of crisis centers with the capacity to serve foreign language speakers, in house. The report required by subsection

(a)shall include recommendations for improving the Suicide Prevention Lifeline, including recommendations for legislative and administrative actions.