Sec. 598. GAO study

249 words·~1 min read·/bill/115/hr/4/pcs/section-598

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Not later than 1 year after the date of enactment of this Act, the Comptroller General shall submit to the Committee on Commerce, Science, and Transportation of the Senate and the Committee on Transportation and Infrastructure of the House of Representatives a report containing a review of the following: Direct and indirect effects on passengers, if any, resulting from significant computer network disruptions of 49 CFR Part 121 air carriers between January 1, 2014, and the date of enactment of this section, including— systemwide delays; flight cancellations; and disrupted or broken itineraries.

An estimate of any expenses incurred by passengers during significant computer network disruptions, including— meals, lodging, and ancillary expenses per persons; late hotel check-in or car rental fees; missed cruise-ship departures; and lost productivity. Air carriers’ contracts of carriage and interline agreements to determine if and how air carriers accommodate passengers affected by significant computer network disruptions on other air carriers or foreign air carriers. Whether passengers who have been displaced by significant computer network disruptions are furnished with alternative transportation aboard another air carrier or foreign air carrier.

Costs incurred by airports, if any, to meet the essential needs of passengers, including increased demands on utilities, food concessionaires, restroom facilities, and security staffing, during significant computer network disruptions. Other costs, if any, incurred by passengers, airports, and other entities as a direct result of significant computer network disruptions. Processes, plans, and redundancies in place at air carriers to respond to and recover from such network disruptions.

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49 CFR 121

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Sec. 598

GAO study

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