Sec. 444. Airline Passengers With Disabilities Bill of Rights
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Chapter 423 of title 49, United States Code, as amended by this Act, is further amended by adding at the end the following: The Secretary of Transportation shall develop a document, to be known as the Airline Passengers With Disabilities Bill of Rights , that describes in plain language— the basic responsibilities of covered carriers, including their employees and contractors, under section 41705; and the protections of air passengers with disabilities under section 41705. In developing the Bill of Rights, the Secretary shall include, at a minimum, plain language descriptions of responsibilities and protections provided in law related to— the right of passengers with disabilities to be treated with dignity and respect; the right of passengers with disabilities to receive timely assistance, if requested, from properly trained personnel of covered carriers and their contractors; the right of passengers with disabilities to travel with and stow wheelchairs, mobility aids, and other assistive devices, including necessary medications and medical supplies; the right of passengers with disabilities to receive seating accommodations, if requested, to accommodate a disability; the right of passengers with disabilities to speak with a complaint resolution officer or to file a complaint with a covered carrier or the Department of Transportation; and the right of passengers with disabilities to communications in an accessible format as required under Federal regulations.
The development of the Bill of Rights may not be construed as expanding or restricting the rights available to passengers with disabilities on the day before the date of enactment of this section pursuant to any statute or regulation. In developing the Bill of Rights, the Secretary shall consult with appropriate stakeholders, including disability organizations and covered carriers. Each covered carrier shall include the Bill of Rights— on a publicly available internet website of the covered carrier; and in any pre-flight notification or communication provided to a passenger who alerts the covered carrier in advance of the need for accommodations relating to a disability.
Covered carriers shall submit to the Secretary plans to ensure that their employees and contractors receive training on the responsibilities and protections described in the Bill of Rights. The Secretary shall review such plans to ensure the plans address the matters described in subsection (b). In this section, the following definitions apply: The term Bill of Rights means the Airline Passengers With Disabilities Bill of Rights developed under subsection (a). The term covered carrier means an air carrier or foreign air carrier, as those terms are defined in section 40102(a). .
The analysis for chapter 423 of title 49, United States Code, as amended by this Act, is further amended by adding at the end the following: 42305. Airline Passengers With Disabilities Bill of Rights. .