Sec. 107. Retention by loan servicers of copies and recordings of communications with members of uniformed services and veterans
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/bill/114/s/2719/is/section-107·A research copy — for the controlling text, always check the official state or federal source. Not legal advice.
Each servicer of a student loan that was issued by or guaranteed by the Federal Government shall retain, for a period of not less than 5 years, a copy or recording, as applicable, of each communication between the servicer and a member of the uniformed services or a veteran, including communications by phone, Internet, or post. Each servicer of a student loan that was issued by or guaranteed by the Federal Government shall make available to the Secretary of Education, the Secretary of Defense, the Secretary of Veterans Affairs, the Attorney General, and the Director of the Consumer Financial Protection Bureau, upon request, the communications copied or recorded under subsection (a).