Sec. 24103. Improvements in availability of recall information
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Not later than 2 years after the date of enactment of this Act, the Secretary shall implement current information technology, web design trends, and best practices that will help ensure that motor vehicle safety recall information available to the public on the Federal website is readily accessible and easy to use, including— by improving the organization, availability, readability, and functionality of the website; by accommodating high-traffic volume; and by establishing best practices for scheduling routine website maintenance.
The Comptroller General shall study the current use by consumers, dealers, and manufacturers of the safety recall information made available to the public, including the usability and content of the Federal and manufacturers' websites and the National Highway Traffic Safety Administration's efforts to publicize and educate consumers about safety recall information. Not later than 2 years after the date of enactment of this Act, the Comptroller General shall issue a report with the findings of the study under paragraph (1), including recommending any actions the Secretary can take to improve public awareness and use of the websites for safety recall information.
Section 31301(c) of the Moving Ahead for Progress in the 21st Century Act ( 49 U.S.C. 30166 note) is amended to read as follows: The Secretary shall improve public awareness of safety recall information made publicly available by periodically updating the method of conveying that information to consumers, dealers, and manufacturers, such as through public service announcements. . Not later than 1 year after the date of enactment of this Act, the Secretary shall make available to the public on the Internet detailed guidance for consumers submitting safety complaints, including— a detailed explanation of what information a consumer should include in a complaint; and a detailed explanation of the possible actions the National Highway Traffic Safety Administration can take to address a complaint and respond to the consumer, including information on— the consumer records, such as photographs and police reports, that could assist with an investigation; and the length of time a consumer should retain the records described in subparagraph (A).
The Secretary, in coordination with industry, including manufacturers and dealers, shall study— the feasibility of searching multiple vehicle identification numbers at a time to retrieve motor vehicle safety recall information; and the feasibility of making the search mechanism described under subparagraph
(A)publicly available. In conducting the study under paragraph (1), the Secretary shall consider the potential costs, and potential risks to privacy and security in implementing such a search mechanism.
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Sec. 24103
Improvements in availability of recall information
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