Sec. 115. Responsibilities of FSA Ombudsman; addition of point of contact for military families and homeless children
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Section 141(f) ( 20 U.S.C. 1018(f) ) is amended— in paragraph (3)— in subparagraph (A), by striking and after the semicolon; in subparagraph (B), by striking the period at the end and inserting ; and ; and by adding at the end the following: receive, review, and resolve expeditiously complaints regarding a student's independence under subparagraph
(B)or
(H)of section 480(d)(1), in consultation with knowledgeable parties, including child welfare agencies, local educational agency liaisons for homeless children and youths designated under subtitle B of title VII of the McKinney-Vento Homeless Assistance Act (42 U.S.C. 11431 et seq.) or State Coordinators for Education of Homeless Children and Youths established under such subtitle. ; by redesignating paragraph
(4)as paragraph (5); and by inserting after paragraph
(3)the following: The Chief Operating Officer, in consultation with the Secretary, shall designate 1 or more employees to act as the military and veteran point of contact within the office of the Student Loan Ombudsman. The designated military and veteran point of contact described in subparagraph
(A)shall— monitor the complaints received from the Ombudsman under paragraph (3)(A) from, and provide timely assistance to, members of the Armed Forces (including members of the National Guard and Reserves), veterans, and their dependents; coordinate with other agencies, including the Department of Defense, the Department of Veterans Affairs, the Department of Homeland Security, and the Bureau of Consumer Financial Protection, to ensure that members of the Armed Forces, veterans, and the dependents of members of the Armed Forces and veterans, who are students, borrowers, or potential borrowers, are aware of the availability and functions of the Ombudsman; and issue to the Committee on Health, Education, Labor, and Pensions of the Senate, the Committee on Education and the Workforce of the House of Representatives, the Committee on Veterans' Affairs of the Senate, the Committee on Veterans' Affairs of the House of Representatives, the Committee on Armed Services of the Senate, and the Committee on Armed Services of the House of Representatives an annual report on the challenges that such members of the Armed Forces, veterans, and dependents are facing as students, borrowers, and potential borrowers. .
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Sec. 115
Responsibilities of FSA Ombudsman; addition of point of contact for military families and homeless children
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