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Code · BILL · 113th Congress · S. 2742 (Introduced in Senate) — To provide for public notice and input prior to the closure, consolidation, or public access limitation of field or h... · Sec. 4

Sec. 4. Improving communication to prevent and resolve instances of identity theft

146 words·~1 min read·/bill/113/s/2742/is/section-4

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Not later than 180 days after the date of the enactment of this section, the Commissioner shall establish an automated notification system to alert Social Security beneficiaries of changes made to their information for direct deposit to a financial institution of their Social Security benefits in a timely manner by direct mail and, taking due precautions to ensure security, electronic mail. Not later than 180 days after the date of the enactment of this section, the Commissioner shall establish new procedures to ensure that any Social Security beneficiary whose benefits have been delayed or otherwise adversely affected due to identity theft has a single point of contact at the Administration throughout the processing of such beneficiary's case.
Such point of contact shall track the case of the beneficiary from start to finish and coordinate with other specialized units to resolve case issues as quickly as possible.
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