Sec. 202. Clinic management training for managers and health care providers of the Department of Veterans Affairs
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Not later than 180 days after the date of the enactment of this Act, the Secretary of Veterans Affairs shall commence a clinic management training program to provide in-person, standardized education on health care management to all managers of, and health care providers at, medical facilities of the Department of Veterans Affairs. The clinic management training program required by paragraph
(1)shall include the following: Training on how to manage the schedules of health care providers of the Department, including the following: Maintaining such schedules in a manner that allows appointments to be booked at least eight weeks in advance. Proper planning procedures for vacation, leave, and graduate medical education training schedules. Training on the appropriate number of appointments that a health care provider should conduct on a daily basis, based on specialty. Training on how to determine whether there are enough available appointment slots to manage demand for different appointment types and mechanisms for alerting management of insufficient slots. Training on how to properly use the appointment scheduling system of the Department, including any new scheduling system implemented by the Department. Training on how to optimize the use of technology, including the following: Telemedicine. Electronic mail. Text messaging. Such other technologies as specified by the Secretary. Training on how to properly use physical plant space at medical facilities of the Department to ensure efficient flow and privacy for patients and staff. The clinic management training program required by paragraph
(1)shall terminate on the date that is two years after the date on which the Secretary commences such program. After the termination of the clinic management training program required by subsection (a), the Secretary shall provide training materials on health care management to each of the following employees of the Department upon the commencement of employment of such employee: Any manager of a medical facility of the Department. Any health care provider at a medical facility of the Department. Such other employees of the Department as the Secretary considers appropriate. The Secretary shall regularly update the training materials required under paragraph (1).