54-26-202. Service request procedures -- Notice.

333 words·~2 min read·/ut/title-54/chapter-26/54-26-202

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

Effective 5/7/2025

(1)A qualified electric utility that receives a large-scale service request shall:

(a)acknowledge receipt of the request;

(b)notify the customer of any missing information within 15 business days after beginning to process the request under Subsection (2); and

(c)complete an evaluation as soon as reasonably practicable after beginning the study under Subsection (2), but in no case more than 6 months after beginning the evaluation.

(2)A qualified electric utility shall begin processing large-scale service requests, including conducting evaluations, no later than:

(a)April 1, for requests received after September 30 of the prior year and on or before March 31; or

(b)October 1, for requests received after March 31 and on or before September 30.

(3)During the evaluation process, the qualified electric utility shall:

(a)provide the customer with regular updates; and

(b)notify the customer when the evaluation is completed.

(4)Within 15 business days after completing an evaluation, the qualified electric utility shall provide to the customer a written service proposal that includes:

(a)whether the qualified electric utility can provide the requested service within the time frame required by the customer;

(b)the estimated large load incremental costs that will be allocated to the customer, based on the information provided by the customer;

(c)any required:

(i)system upgrades;

(ii)improvements; or

(iii)transmission service requests;

(d)the estimated timeline for commencing the requested electric service; and

(e)the proposed terms and conditions of service, including provisions for addressing long-term operation and maintenance costs for large load facilities.

(5)A qualified electric utility:

(a)may charge reasonable fees for costs incurred in:

(i)evaluating a large-scale service request; and

(ii)necessary subsequent or related assessments; and

(b)is not required to begin work on an evaluation until the customer:

(i)pays applicable fees; and

(ii)provides the information required to the qualified electric utility to conduct an evaluation.

Enacted by Chapter 318 , 2025 General Session