26B-5-603. Utah 211 created -- Responsibilities.
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Effective 5/3/2023
26B-5-603. Utah 211 created -- Responsibilities.
(1)The designated 211 service provider described in Section 26B-5-601 shall be known as Utah 211.
(2)Utah 211 shall, as appropriations allow:
(a)by 2014:
(i)provide the services described in this Subsection
(2)24 hours a day, seven days a week;
(ii)abide by the key standards for 211 programs, as specified in the Standards for Professional Information and Referral Requirements for Alliance of Information Systems Accreditation and Operating 211 systems; and
(iii)be a point of entry for disaster-related information and referral;
(b)track types of calls received and referrals made;
(c)develop, coordinate, and implement a statewide information and referral system that integrates existing community-based structures with state and local agencies;
(d)provide information relating to:
(i)health and human services; and
(ii)volunteer opportunities;
(e)create an online, searchable database to provide information to the public about the health and human services provided by public or private entities throughout the state, and ensure that:
(i)the material on the searchable database is indexed:
(A)geographically to inform an individual about the health and human services provided in the area where the individual lives; and
(B)by type of service provided; and
(ii)the searchable database contains links to the Internet sites of any local provider of health and human services, if possible, and include:
(A)the name, address, and phone number of organizations providing health and human services in a county; and
(B)a description of the type of services provided;
(f)be responsible, in collaboration with state agencies, for raising community awareness about available health and human services; and
(g)host meetings on a quarterly basis until calendar year 2014, and on a biannual basis beginning in 2014, to seek input and guidance from state agencies, local governments, community-based organizations, not-for-profit organizations, and faith-based organizations.
Renumbered and Amended by Chapter 308 , 2023 General Session