17B-2a-826. Public transit district office of constituent services and office of coordinated mobility.

213 words·~1 min read·/ut/title-17b/chapter-2a/17b-2a-826

A research copy — for the controlling text, always check the official state or federal source. Not legal advice.

Effective 5/6/2026

(a)The executive director of a large public transit district shall create and employ an office of constituent services.

(b)The duties of the office of constituent services described in Subsection (1)(a) shall include:

(i)establishing a central call number to hear and respond to complaints, requests, comments, concerns, and other communications from customers and citizens within the district;

(ii)keeping a log of the complaints, comments, concerns, and other communications from customers and citizens within the district; and

(iii)reporting complaints, comments, concerns, and other communications to management.

(a)A large public transit district shall create and employ an office of coordinated mobility.

(b)The duties of the office of coordinated mobility shall include:

(i)establishing a central call number to facilitate human services transportation;

(ii)coordinating all human services transportation needs within the public transit district;

(iii)receiving requests and other communications regarding human services transportation;

(iv)receiving requests and other communications regarding vans, buses, and other vehicles available for use from the public transit district to maximize the utility of and investment in those vehicles; and

(v)supporting local efforts and applications for additional funding.

Amended by Chapter 486 , 2026 General Session