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Code · BILL · 118th Congress · S. 2957 (Introduced in Senate) — To protect consumers from unfair and deceptive acts and practices in connection with primary and secondary ticket sal... · Sec. 3

Sec. 3. Transparency of marketing, distribution, and pricing by ticket sellers

300 words·~1 min read·/bill/118/s/2957/is/section-3

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A primary ticket seller, secondary ticket seller, and secondary ticket sales marketplace shall do the following: Disclose clearly and conspicuously the total cost of the ticket, from the first time a ticket price is displayed and anytime thereafter. Provide the purchaser before purchase an option to view the base price of the ticket with any ancillary charge and tax itemized. Display the total cost of the ticket in any price quote and advertisement that includes the ticket price.
Not change the total cost of the ticket during the purchase process unless there is a clear and conspicuous notice that the total cost of the ticket has changed. If a ticket is not delivered (except for a case in which there is nondelivery due to a cause beyond reasonable control of the seller, including a natural disaster, civil disturbance, or otherwise unforeseeable impediment) provide the purchaser, at the option of the purchaser, at minimum— a full refund for the total cost of the ticket and any tax; or subject to availability, a replacement ticket in a comparable or upgraded location.
Disclose clearly and conspicuously whether any given ticket is being offered as a primary sale or secondary sale. Disclose clearly and conspicuously the guarantee or refund policy, including whether any ancillary charge and tax will be refunded to the purchaser, before the completion of the sale of a ticket. Prohibit the design, modification, or manipulation of a user interface with the purpose or substantial effect of obscuring, subverting, or impairing user autonomy, decision making, or choice.
Not knowingly sell a ticket for the same seat to more than one person. Report to the Commission any actual or constructive knowledge of activity that may be in violation of the BOTS Act of 2016 ( 15 U.S.C. 45c ; Public Law 114–274 ).
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Sec. 3
Transparency of marketing, distribution, and pricing by ticket sellers
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