Sec. 703. Codification of consumer protection provisions
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Subchapter I of chapter 417 of title 49, United States Code, is amended by adding at the end the following: The Secretary of Transportation shall require each air carrier and foreign air carrier to submit a summarized 1-page document that describes the rights of passengers in air transportation, including guidelines for the following: Compensation (regarding rebooking options, refunds, meals, and lodging) for flight delays of various lengths. Compensation (regarding rebooking options, refunds, meals, and lodging) for flight diversions.
Compensation (regarding rebooking options, refunds, meals, and lodging) for flight cancellations. Compensation for mishandled baggage, wheelchairs, mobility aids and other assistive devices, including delayed, damaged, pilfered, or lost baggage, wheelchairs, mobility aids and other assistive devices. Voluntary relinquishment of a ticketed seat due to overbooking or priority of other passengers. Involuntary denial of boarding and forced removal for whatever reason, including for safety and security reasons.
Not later than 90 days after each air carrier and foreign air carrier submits the 1-page document to the Secretary under subsection (a), each such air carrier and foreign air carrier shall make available such 1-page document in a prominent location on its website. . Subchapter I of chapter 417 of title 49, United States Code, is further amended by adding at the end the following: The Secretary of Transportation shall develop a document, to be known as the Airline Passengers with Disabilities Bill of Rights , using plain language to describe the basic protections and responsibilities of air carriers and foreign air carriers, their employees and contractors, and people with disabilities under section 41705.
In developing the Airline Passengers with Disabilities Bill of Rights under subsection (a), the Secretary shall include, at a minimum, plain language descriptions of protections and responsibilities provided in law related to the following: The right of passengers with disabilities to be treated with dignity and respect. The right of passengers with disabilities to receive timely assistance, if requested, from properly trained air carrier, foreign air carrier, and contractor personnel.
The right of passengers with disabilities to travel with wheelchairs, mobility aids, and other assistive devices, including necessary medications and medical supplies, including stowage of such wheelchairs, aids, and devices. The right of passengers with disabilities to receive seating accommodations, if requested, to accommodate a disability The right of passengers with disabilities to receive announcements in an accessible format. The right of passengers with disabilities to speak with a complaint resolution officer or to file a complaint with an air carrier, a foreign air carrier, or the Department of Transportation.
The development of the Airline Passengers with Disabilities Bill of Rights under subsections
(a)and
(b)shall not be construed as expanding or restricting the rights available to passengers with disabilities on the day before the date of the enactment of the FAA Reauthorization Act of 2018 (Public Law 115–254) pursuant to any statute or regulation. In developing the Airline Passengers with Disabilities Bill of Rights under subsection (a), the Secretary shall consult with stakeholders, including disability organizations and air carriers, foreign air carriers, and their contractors. Each air carrier and foreign air carrier shall include the Airline Passengers with Disabilities Bill of Rights— on a publicly available internet website of the carrier; and in any pre-flight notifications or communications provided to passengers who alert the carrier in advance of the need for accommodations relating to a disability. Air carriers, foreign air carriers, and contractors of such carriers shall submit to the Secretary plans that ensure that employees of such carriers and their contractors receive training on the protections and responsibilities described in the Airline Passengers with Disabilities Bill of Rights. The Secretary shall review such plans to ensure the plans address the matters described in subsection (b). . The analysis for chapter 417 of title 49, United States Code, is amended by inserting after the item relating to section 41726 the following: 41727. Passenger rights. 41728. Airline passengers with disabilities bill of rights. . Sections 429 and 434 of the FAA Reauthorization Act of 2018 (49 U.S.C. 42301 note; 41705 note) and the item relating to such sections in the table of contents in section 1(b) of such Act are repealed.
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