Sec. 3019. Improvement of privatized military housing
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Subchapter IV of chapter 169 of title 10, United States Code, is amended by adding at the end the following new sections: The Secretary of Defense shall establish a database that is available to the public of complaints relating to housing units under this subchapter. The Secretary shall ensure that a tenant of a housing unit under this subchapter may file a complaint relating to such housing unit for inclusion in the database under subsection (a). The Secretary shall include in any contract with a landlord responsible for a housing unit under this subchapter a requirement that the landlord respond to any complaints included in the database under subsection
(a)that relate to the housing unit. Any response under paragraph
(1)shall be included in the database under subsection (a). Not less frequently than annually, the Secretary Defense shall publish in the Federal Register the financial details of each contract for the management of housing units under this subchapter. The financial details published under paragraph
(1)shall include the following: Base management fees for managing the housing units. Incentive fees relating to the housing units, including details on the following: Metrics upon which such incentive fees are paid. Whether incentive fees were paid in full or withheld in part or in full during the year covered by the publication, and if so, why. Asset management fees relating to the housing units. Preferred return fees relating to the housing units. Any deferred fees or other fees relating to the housing units. Residual cash flow distributions relating to the housing units. The Secretary of Defense shall require that each landlord submit to the Secretary, not less frequently than annually, financial statements equivalent to a 10-K (or successor form) for— the landlord; and each contract entered into between the landlord and the Department of Defense under this subchapter. . The table of sections at the beginning of such subchapter is amended by inserting after the item relating to section 2887 the following new items: 2888. Complaint database. 2889. Financial transparency. . Section 2884 of title 10, United States Code, is amended by adding at the end the following new subsections: Not less frequently than annually, the Secretary of Defense shall submit to the congressional defense committees and publish on a publicly available website of the Department of Defense a report on housing units under this subchapter, disaggregated by military installation. Each report submitted under paragraph
(1)shall include the following: An assessment of the condition of housing units under this subchapter based on the average age of those units and the estimated time until recapitalization. An analysis of complaints of tenants of such housing units. An assessment of maintenance response times and completion of maintenance requests relating to such housing units. An assessment of dispute resolution relating to such housing units. An assessment of overall customer service for tenants of such housing units. A description of the results of any no-notice housing inspections conducted for such housing units. The results of any resident surveys conducted with respect to such housing units. Not less frequently than annually, the commander of each military installation shall submit to the congressional defense committees a report on all requests that were made by members of the armed forces who are tenants of housing units under this subchapter to withhold from the landlord of such unit any basic allowance for housing payable to the member (including for any dependents of the member in the member's household) under section 403 of title 37, or any other allotment of pay under section 2882(c) of this title, and that were denied during the year covered by the report. .