Sec. 10. Encouraging deployment of Next Generation 9–1–1 services
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The Office shall implement, to the maximum extent possible, its responsibilities under this Act in a technologically and competitively neutral manner. The Office shall encourage and support efforts by the Federal Government, States, and localities— to implement Next Generation 9–1–1 services in a technologically and competitively neutral manner; and to take such other steps as are necessary to harmonize and expedite the deployment of Next Generation 9–1–1 services. Not later than 1 year after the date of enactment of this Act, the Office, after seeking public comment, shall— identify and recommend such changes to State and local law, including regulations and policies, that the Office considers necessary to better support deployment of Next Generation 9–1–1 services; recommend model language a State or locality can adopt to support deployment of Next Generation 9–1–1 services; and report the findings and recommendations.
Not later than 180 days after the date of enactment of this Act, the Office shall issue a request for information seeking public comment on what additional actions the Federal Government could take to enhance and support Next Generation 9–1–1 services. At a minimum, the request for information required by this subsection shall seek public comment on— whether there is a need for a national public safety answering points certification or credentialing process with respect to Next Generation 9–1–1 services; whether Federal or State law, including regulations, should be amended to include— specific liability and indemnification protections for Next Generation 9–1–1 services; and privacy and data security protections for information conveyed through Next Generation 9–1–1 services or retained by Next Generation 9–1–1 services; additional protections to ensure accessibility to Next Generation 9–1–1 services for individuals with disabilities; and recommended legislative and regulatory action related to subparagraphs
(A)through (C). Not later than 18 months after the date of enactment of this Act, the Office shall publish a report— summarizing the comments received in the request for information required by this section; and including recommendations for such actions the Office considers necessary to promote the effective and timely implementation of Next Generation 9–1–1 services.